Ashish Gurung

• Assist clients in buying, selling and leasing residential properties.
• Conduct property viewings and provide tailored recommendations.
• Build strong relationships with buyers, sellers, landlords and investors.
• Manage property listings and marketing across portals.
• Generate leads through networking, referrals and prospecting.
• Stay updated on UAE market trends, pricing and communities.
• Negotiate effectively and coordinate smooth transactions.

• Surpassed sales and order targets by 15% through proactive customer service support.
• Optimised pick-and-pack processes, improving order accuracy by 20%.
• Advised customers across categories, boosting online/catalogue conversions by 12%.
• Executed promotions and store layout updates, increasing sales KPIs by 10%.

• Streamlined warehouse operations end-to-end, leading teams and seting KPIs.
• Ensured SLA adherence, minimising delays and elevating service levels.
• Boosted inventory accuracy from 70% to 95% via audits and cycle counts.
• Diagnosed and resolved discrepancies through root cause analysis.
• Applied 6S & Kaizen methodologies, enhancing workflow and reducing errors.

• Exceeded monthly sales targets by 10% to 20% through strategic styling and upselling.
• Managed POS transactions, returns, and reports with precision.
• Streamlined stock receiving, tagging, replenishment, and back-store organization.
• Upheld visual merchandising, fiting room operations, and brand presentation standards.
• Resolved customer queries efficiently, ensuring top-tier service and SOP compliance.