Senior Security Executive
SpiceJet Ltd
Total years of experience :20 years, 4 Months
Update Staff Training Data, Arrange Training of staff, and Update roster for staff.
Liaising with Customer and Airline representatives in solving their queries, providing manpower, prepare billing and attending Passenger complaints.
BCAS Coordinator for Processing Airport Entry Pass document for all departments.
Ramp handling at the real time operation on Arrival and Departure Aircraft.
Provides assistance for customers who have lost items. The Service Agent Lost & Found helps customers with all baggage irregularities and ensures that they receive quick, dependable and friendly service at all times.
Coordination with other department in solving theft cases.
Acquired good knowledge in security and safety procedures and policies. Familiar with photo identity card issuance policy.
Manage Internal Audit on departure aircraft and security procedure.
Screening of Passenger hand Baggage at SLPC and Screening of Cargo on X-RAY Machine for Departure flight.
Access control and Anti Sabotage Check of Air Craft at the time of Departure & Arrival.
Cargo loading supervised at the time of Departure and Arrival
Baggage make up & break up supervised
Basic knowledge of documents check on International flight.
Performing duty in flight Kitchen to checking of food, carts and Cabin store items.
Manage Internal Audit on departure aircraft and security procedure
Screening of Passenger Hand Baggage on SLPC and Screening of International Cargo on X-RAY Machine at the time of Departure flight.
Access control and Anti Sabotage Check of Air Craft at the time of Departure & Arrival.
Supervised all Air India access gate and controlling to issuing gate pass.
Cargo loading supervised at the time of Departure and Arrival
Baggage make up & break up supervised
Performing duty in flight Kitchen to checking of food, carts and Cabin store items.
Passenger Baggage Inspection on X-RAY Machine at the time of Departure flight.
Air India Centralize identity card processing & finalization.
Scrutinizing and filing of check sheet and other important documents.
Liaison with Customer Airline representatives in solving their queries for billing and Passenger complaints, etc.
Dealing with Passenger complaints and corresponding with various departments in Air India, in resolving issues.