Asst Sales Manager
Platinum Group of Companies
مجموع سنوات الخبرة :17 years, 10 أشهر
Working for a highly acclaimed interior design, Joinery, Landscaping Company.
Involved in the interior design, Joinery and Landscaping documentation of mid to high level residential, commercial and private projects.
Meeting new & existing clients and determining their requirements.
Delivering projects under strict deadlines and within the client’s budget.
Managing & leading the Admin & HR Team of 350 Employees and ensure that all assigned functions to each team member are properly performed, executed and delivered within time frame.
Serving as a primary point of direct administrative contact and liaison with different departments, individuals, and external institutions and agencies on a range of specified issues.
Managing administration functions, such as : COMPANY RELATED MATTERS: Renewals of Trade licences, Insurance registration, renewals, cancellation, claims, etc. Refurbishment, maintenance of office premises, contacting, Contacting contractors and short-listing quotes, Office supplies and consumables, legal / Police matters or issues, General Public Relations or Communications. EMPLOYEE - RELATED MATTERS: Employment Offers, Immigration, Labour procedures, Liaison with Government departments, completed all formalities related to Visa, Health Card, Immigration, Economic Department and Municipality.
Official correspondence / letters, certificates, memoranda, leaves procedures,
Resignation / Termination procedures, Expense sheet claims / loan applications and other employees requests, LPO’s
Full Management responsibilities for all human resources & PR Services and activities, recommends and administers effective personnel policies and procedures that abide by the legal requirements and the sound practices in the HR field Manages the development and implementation of human resource goals and objectives.
Provide support and guidance to unit Managers regarding personnel policies and procedures.
Collection Manager -
Reporting to the Managing Director & General Manager
Managing and organizing the portfolio.
Focusing on Debt Collection and Recovery.
Minimizing the bad debts.
Generate MIS Reports on Daily, Weekly & Monthly basis.
Follow ups on Work Certifications.
Offering Settlements to the clients by the approval of the Management.
Negotiating payment plans with Clients.
Regular follow up for outstanding overdue payments.
Review case by case, coordinate and follow ups.
Conducting Meetings with the various department Managers and Customers.
Facilitate the collection of all outstanding receivables on timely basis
Coordinating with accounts receivables and related departments.
To ensure a timely delivery of Invoices and statement of Accounts to Clients in order to enhance the speed of the payments.
Generating demand letters and sending to the customers
Appointing the external legal advocates for legal cases.
Human Resources -
Selecting, Recruiting & Training of new Employee’s, arranging Interviews with respected Departments
Visa applications for Employee’s (Employment / Visit / transit Visa), take care of visa / work permit renewals, issuance, cancellation etc.
Take care of Payroll system (WPS Software), Salary calculation & distribution, Opening of Employee’s Bank Account & transferring their Salary into Individual Account.
Booking of Air tickets for employees and Managing Directors.
Managed staff of 25 employees. Managed accommodations for Employee’s & Interaction with Employee’s, solving problems.
Managed Performance Appraisal registers along with increments & yearly bonus.
Maintaining attendance / leave registers, managing leave applications and planning leave for employees & preparing MIS reports, staff lists & employee files.
Preparing salary / service / character certificates, letters required by employees regarding loan etc.
To manage Employee’s Passport control, Medical & Group Insurance, Renewal of Work Contract & Emirates Identity Card.
Administration -
Direct the administrative activities in the organization which includes filing, preparation of monthly reports, interoffice memos, and maintenance of computer files including hardcopies, reservations and general clerical tasks including personnel coordination.
Act as a point of contact on all administration matters; deal tactfully with all people in the organization.
Provide a variety of clerical and administrative support for various departments.
Handle complete facilities set up and upkeep; ensure enough quantity of supplies to support operations. Also perform filing, e-mailing, faxing and record keeping.
Maintain confidentiality of files, matters and documents for senior management.
Ability to handle multiple priorities, meet deadlines and follow up critical issues.
Handle banking related transactions and interaction with the agencies dealing with the organization
Administering PR works including online visa processing at Dubai Immigration and renewing trade license, immigration and computer card according to organizational policies and procedures.
Providing administrative support while ensuring the security of all company assets (car, property, stock).
Guiding and motivating front line staff towards operational efficiency.
Managed overall administration activities for Super Gems Properties concurrently.
Developed tenancy contract clauses and negotiated end-to-end deals inclusive of settlement and breach of contract parameters. Reviewed and revised existing tenancy agreements based on analysis on the competitive agreements, client feedback and policy requirements.
Addressed to tenant complaints within turnaround time to maximize client satisfaction.
Coordinated bank finance, mortgage loans, PDC, current date cheques and collection of rent.