اشيش Shetty J

• Managing a Jupyter Notebook environment for unit and feature test development, integrating
new functionalities, and optimizing automation frameworks using GenAI (Langchain, chroma)
• Developing AI-driven productivity solutions that enhance software testing and deployment
efficiency.
• Hands-on experience with REST API testing, performance testing at scale, and system
bottleneck analysis.
• Implemented CI/CD pipeline automation to enhance DevOps workflows.

• Worked on design and implementation of orchestration tools and solutions that helps to
configure virtual developer environments and setups for VMware cloud foundation.
• Collaborated with cross-teams to resolve blockers and provide temporary solutions or
workarounds Automated Test Cases Developed Comprehensive System and
functionality testing test cases to enhance the efficiency and scope of testing.
• Hands-on experience in testing REST APIs, end-to-end verification of API integrations
between applications.
• Performed performance testing on APIs at scale, found out bottlenecks and optimised
the system to meet high standards.
• Improved testing practices by embedding automation and performance best practices
to help drive high quality software implementations.

• Delivered expert Devops-IT support & solutions, ensuring high integrity and reliability
for customers.
• Escalated alert management complexity to high volumes for solution and ensured
seamless troubleshooting.
• Conducted training for teams ensuring delivery of support excellence and increasing
speed and quality of resolution.
• Developed tools for boosting engineer capacity performance, reducing response time
and shortening resolution process.
• Implemented processes ensuring adoption of new solution will be seamless and
integrate with Atlassian service standard and integrate within existing frameworks.
• Handled the customer complaints, complaints resolution, avoid future similar
occurrences and enhancing the degree of customer trust and confidence.

• Played a pivotal role in creating applications of backup and recovery such as DELL EMC
networker & Power protect data management, a prominent addition to the company’s portfolio
in terms of data protection.
• Worked in the platform engineering team to amalgamate SDKs, tools and applications to
supplement the entire development chain.
• Used scoring matrix to create internal tools for code analysis, deployment and monitoring.
• Developed architectures and structures of conceptual testing and refined procedures and
methods involved in software testing.
• Executed multiple test cases through automation which also enhanced the test coverage and
reduced the extent of manual testing which in turn shortens the software release time and
enhanced quality of the product.
• Provided support to other departments in the discovery of problems and resolution, as well as
the integration of the best available systems for enterprise software solutions.
• Also took up the role of an acting Product Owner for a period of 6 months; all besides
performing the duties of a Software Engineer.
• Developed definition for product vision, roadmap and backlog prioritisation based on the
business strategy of the firm.
• Helped to conduct Agile ceremonies such as sprint planning, daily meetings, and Sprint
retrospectives to encourage the team dynamics and progress towards the goals. Especially, I
was directly responsible for the coordination of the development team and the stakeholders
regarding expectations, as well as providing updates and newly emerging changes.
• Played a substantial role in the development of products and features that as reflected an
aptitude in raising and solving technical pitfalls against customer demands.