Information Retrieval Officer
Just Dial.com
Total years of experience :1 years, 8 Months
Just Dial.com, Noida July 2012 - January 2013 \nInformation Retrieval Officer
Call Compound, Agra June 2011 - June 2012 \nCustomer Care Executive \n \nExperience Narrative \n• Handling Inbound/Outbound calls. \n• Solving Customer queries. \n• Identify and provide input on unique or recurring customer problems. \n• Consistently achieved the targets. \n• Responsible for increasing the network. \n• Accountable for the overall productivity of the Company. \n• Implemented internal controls for day-to-day functions with key emphasis on optimum productivity. \n• Working out strategies on a monthly basis to ensure that the targets are consistently met.
B.Tech. (Electronics & Communications) 70.56%
B.S.A. College of Engg. & Tech. Mathura (2011)
Senior From CBSE Board with 74.16% (2007)
Secondary from CBSE Board with 72.60% (2005)
