Ashker مبين, 1.Customer Service Assistant 2. Team leader

Ashker مبين

1.Customer Service Assistant 2. Team leader

Tesco (plc)

البلد
الإمارات العربية المتحدة - الشارقة
التعليم
بكالوريوس, Information Technology Systems
الخبرات
4 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 6 أشهر

1.Customer Service Assistant 2. Team leader في Tesco (plc)
  • المملكة المتحدة
  • أغسطس 2011 إلى نوفمبر 2013

08/15/2011 to 08/20/2012 - Customer Service Assistant
Mr. Mohamed Ashker’s duties and responsible are as below:
• direct customers and assist in product location
• support warehouse colleagues with deliveries
• fill promotion ends and merchandising units
• As well as ensuring that the aisles are tidy and clear.
• Handling the till points


08/21/2012 to 11/26/2013 - Team Leader
Mr. Mohamed Ashker’s duties and responsible are as below:
• Responsible for helping our customers to get what they want by ensuring our shelves are filled.
• Make day to day decisions on behalf of His team.
• Provide support to section/department manager.
• Involved in coaching of new starters, co-ordinating your team's rotas and attendance, and communicating key messages.
• Cash Handling
• Daily Price Checking and Reduce Clearances on Products.

Customer Service Assistant في BP Express Shopping Limited
  • المملكة المتحدة
  • أكتوبر 2011 إلى أكتوبر 2012

Involved in shop floor merchandising and customer service
Handle customer queries and help them with a friendly manner
Engaged in shop floor sales, served customers on tills
Stock control and order on demand.

IT Assistant في Hameedia's
  • سريلانكا
  • أبريل 2009 إلى مايو 2011

1. Assembles and configures network components and associated services.
2. Installs and tests necessary software and hardware.
3. Establishes network users, user environments, directories, and security for
networks being installed.
4. Provides users with network technical support.
5. Installs, upgrades and configures network printing, directory structures, rights,
security, software and files services.
6. Upgrades network hardware and software components as required.
7. Performs network troubleshooting to isolate and diagnose common network
problems.
8. Sets up and maintains basic network operations, including assembly of network
hardware, and provides assistance to the network administrator.
9. Responds to needs and questions of users concerning their access of network resources
10.update and maintain information on computer systems and in archives.

الخلفية التعليمية

بكالوريوس, Information Technology Systems
  • في International University of America
  • يونيو 2013

I have completed Bachelor of Business Administration (BBA) Degree Program Majoring In Information Technology Systems.

دبلوم, Diploma In Network Administration
  • في Turnkey IT Training
  • مايو 2009
دبلوم, Diploma In Computer Hardware Engineering With Networking
  • في Turnkey IT Training
  • فبراير 2009
دبلوم, General Certificate Of Education (Advanced Level ) Examination
  • في Al/Humaisara National School
  • أغسطس 2008

General English - C (Credit Pass) Economics - C (Credit Pass) Business Studies - S (Ordinary Pass) Accounting - S (Ordinary Pass)

دبلوم, Pre Intermediate 3 ( P I 3)
  • في British Council
  • مارس 2007

This is an English Language Courch Which i have completed in British Council.

دبلوم, Pre Intermediate 2 ( P I 2)
  • في British Council
  • ديسمبر 2006

This is an English Language Courch Which i have completed in British Council.

دبلوم, Pre Intermediat 1 ( P I 1)
  • في British Council
  • أكتوبر 2006

This is an English Language Courch Which i have completed in British Council.

دبلوم, Elementary 3 ( E L 3 )
  • في British Council
  • يونيو 2006

This is an English Language Courch Which i have completed in British Council.

دبلوم, General Certificate Of Education (Ordinary Level ) Examination
  • في Al/Humaisara National , School
  • ديسمبر 2005

Islam - A Tamil litrature - A English - A Mathematics -B Science and Tec - C Social studies and History - B Tamil - A Health - A Business - S

دبلوم, Diploma In Desktop Publishing Program
  • في Nabaviyya Institute, Beruwala
  • نوفمبر 2003

Specialties & Skills

Computer Hardware Troubleshooting
Networking Concepts
Computer Sales
Troubleshooting Hardware
Communication,Interpersonal Skills

اللغات

الانجليزية
متمرّس

العضويات

YMCA, Watford
  • Training for fittness
  • November 2011

التدريب و الشهادات

Hardware And Networking (تدريب)
معهد التدريب:
Turnkey IT Training
تاريخ الدورة:
May 2009