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Ashna Khan, Customer Service Associate

Ashna Khan

Customer Service Associate·Amazon (WFH)

India

Diploma, medical

Work experience

Total years of experience: 1 years, 10 months

Customer Service Associate

July 2025 - March 2026

Amazon (WFH)

Nagpur, India Remote

July 2025 - March 2026

Assisted customers through various support channels.
Resolved customer queries and account-related issues.
Maintained service quality and customer satisfaction standards.

Company industry:
Consumer Packaged Goods Manufacture

Accounts Receivable Executive

January 2024 - January 2025

Ascent Business Solutions

Nagpur, India

January 2024 - January 2025

Managed healthcare accounts receivable processes.
Followed up on outstanding claims and payments.
Resolved billing and payment-related issues.
Maintained accurate records and documentation.

Company industry:
Other Healthcare Services

Education

AYUSHMAN MULTI-SPECIALITY HOSPITAL AND RESEARCH CENTRE

January 2024

January 2024

Diploma, medical

India

Skills

ACCOUNTS RECEIVABLE

Intermediate

BILLING

Intermediate

CREATIVITY

Intermediate

EMAIL MANAGEMENT

Intermediate

INTERNET SERVICES

Intermediate

MICROSOFT OFFICE

Intermediate

QUALITY ASSURANCE

Intermediate

RESEARCH

Intermediate

TALLY ERP

Intermediate

CUSTOMER SERVICE

Expert

Languages

English

Expert

Hindi

Native Speaker