Ashok Baral, Captain

Ashok Baral

Captain

Ramee Grand Hotel &Spa

Lieu
Népal
Éducation
Etudes secondaires ou équivalent, Hotel Management
Expérience
0 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :0 years, 11 Mois

Captain à Ramee Grand Hotel &Spa
  • Bahreïn
  • octobre 2013 à août 2014

• Member of the service plus committee
• Coordinating with the kitchen for the smooth operations
• Quickly and effectively solved guest challenges
• Maintain quality control/satisfaction records, constantly seeking new ways to improve guest service
• Perform monthly inventories of supplies and equipment, including glassware and wine
• Utilize the Micros system for bill processing and daily reports using Opera system
• Ensured high standards of guest satisfaction and service
• Completed Fire Training & Basic Food Hygiene training
• Handling order takers operations
• Making the E Log
• Closing managerial reports

Éducation

Etudes secondaires ou équivalent, Hotel Management
  • à Our Amar Singh Higher Secondary College
  • janvier 2007

Passed Secondary Examination from Our Amar Singh Higher Secondary College, Pokhara Nepal 2007

Specialties & Skills

Staff Training
Upselling
Payments
Customer Focus
Customer Service
Team work
handling guest complaint
Computer,micros,training,customer service
Guest satisfaction
fast learning
Upselling

Langues

Hindi
Débutant
Anglais
Expert
Arabe
Débutant
Malayala
Débutant

Adhésions

of the service plus committee
  • Member

Formation et Diplômes

Industrial training (Formation)
Institut de formation:
pokhara collage of hotel managemet and tourism
Date de la formation:
February 2008
Durée:
336 heures

Loisirs

  • singing dancing playing football