Ashraf Abd El Salam, Senior Sales Executive

Ashraf Abd El Salam

Senior Sales Executive

Franke Kitchen Systems Egypt

Lieu
Egypte - Le Caire - Gizeh
Éducation
Baccalauréat, Administration And Business Administration
Expérience
11 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 7 Mois

Senior Sales Executive à Franke Kitchen Systems Egypt
  • Egypte - Le Caire
  • Je travaille ici depuis janvier 2020

* Achieving monthly, quarterly & annual sales target.

* Being responsible from managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.

* Sales Job, Input sales data, Arrange necessary documents (invoice, sales contract, purchase order)

* Tracking account targets as well as the collection process.

* Preparing weekly, monthly reports on SAP system.

* Uploading customers' orders on SAP system.

Sales Executive à Franke Kitchen Systems Egypt
  • Egypte - Le Caire
  • janvier 2018 à décembre 2019

* Achieving monthly, quarterly & annual sales target.

* Developing new sales opportunities through a market research.

* Monitor and understand clients' needs and requirements.

* Preparing weekly & monthly reports on SAP System.

* Uploading customers' orders on SAP system.

* Tracking account targets as well as the collection process.

* Sales Job, Input sales data, Arrange necessary documents (invoice, sales contract, purchase order)

Sales Support Executive à Franke Kitchen Systems Egypt
  • Egypte - Le Caire
  • mai 2015 à janvier 2018

* Uploading sales orders, returns & forecast on SAP system.

* Correspond to customer's inquiries and request, Maintain customers information.

* Generates and processes reports, requests, contracts, and memos.

* Maintains office files/file paperwork.

* Preparing & analyzing reports (stock, sales & sales forecast accuracy).

* Assisting sales team to achieve their monthly targets by coordinating with other departments to make sure that business is running smoothly.

Enterprise Call Center Specialist à Orange - Egypt
  • Egypte - Le Caire
  • février 2015 à avril 2015

* Answering inbound calls & finding out the customers’ needs.

* Handling customer’s complaints (authorized person) & redirecting it to the concerning department.

* Oracle system user.

Domestic Call Center Agent à FedEx Express
  • Egypte - Le Caire
  • octobre 2013 à février 2015

* Handling customers’ requests via E-mail and fax.

* Answering inbound calls for shipments’ pick-up requests.

* Task of complaint sheet, calling customers to make sure that the complaint has been solved as well as to reach their top satisfaction.

Cash Collection Agent – Etistalat Project à FedEx Express
  • Egypte - Le Caire
  • juin 2013 à octobre 2013

* Calling Etistalat customers who have bad debts & overdue bills to know the non-payment reason & handling them to send a courier to collect it.

* Achieving daily collection target.

Retail Sales Agent à Vodafone - Egypt
  • Egypte - Le Caire
  • novembre 2012 à mai 2013

* Helping walking customers to find out their needs & handling customers’ complaints.

* Achieving daily target.

* Archiving customer's documents.

* Daily inventory count.

Éducation

Baccalauréat, Administration And Business Administration
  • à High Institute of Business Administration
  • juin 2012

Finance & Investment

Specialties & Skills

Reporting
Data Analysis
Negotiation
Sales Targets
B2B Sales
Negotiations

Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

Principles of banking (Formation)
Institut de formation:
Egyptian Banking Institute
Date de la formation:
November 2012
Durée:
100 heures
SAP & Sales & Distribution (Formation)
Institut de formation:
Raya Contact Center
Date de la formation:
August 2015
Durée:
25 heures
SPIN - Selling Skills (Formation)
Institut de formation:
LOGIC
Date de la formation:
October 2017
Durée:
15 heures

Loisirs

  • Football