Senior Sales Support
BUPA Arabia
مجموع سنوات الخبرة :15 years, 5 أشهر
• Managing proper timing of sales function including pricing, office administration and order processing.
• Collected and input customer data.
• Maintained prospect and customer information to ensure accuracy.
• Assisted with sales and marketing campaigns.
• Resolved inventory allocation problems.
• Assisted in training other support staff.
• Inspired each and every team member to perform and produce their best.
• Analyzed the assigning projects and distributed tasks to the team as per their area of expertise.
• Simplified and reduced KPI’s “Key Performance Indicator” in process.
• Work closely in quality control through SAGE database.
• Established the digital archiving project for 11 branches of Bupa Arabia across the Kingdom.
• Digitally archived contracts for all sales channels.
• Set archiving system and process for each sales channel.
• Leading and inspiring a team to excellent performance and applying targets with deadlines.
• Analyzing the assigned projects and distributing the tasks to the members as per their area of expertise.
• Masseur and improve weakness areas.
• Lead a team of 3 and succeeded in simplifying a complicated policies toward hospital's communications.
• Achieved increase rate of 35% in hospital's communications.
• Enhanced new process to reduce and save time work.
• Qualified to be one of FI team (Focus Improvement) in implementing new enhancements.
• Website trainer to group secretaries and enhancing services online.
• Designed and implemented tutorials for customer satisfaction through internet.
Bachelor of Business Administration Accountant (English) Degree: (Very Good with honor degree)