مجموع سنوات الخبرة: 25 سنوات, 9 أشهر
سبتمبر 2013
إلى حتى الآن
Manager, IT & Banking Services Group
في The National Commercial Bank
البلد :
المملكة العربية السعودية - جدة
- Sourcing, acquisition, support and maintenance of all of the bank’s IT-related vendors, products and services, including: Telecommunications, IT hardware, IT software/ licenses, IT Services and ATM machines.
- Competitive tendering, negotiation, changes to terms and conditions, on-going vendor management, internal customer support, standardizing documentation, cost-saving initiatives and production of SLAs.
- Savings operating and capital expenditures by competitive tendering, negotiation, use of alternative contracts and changes to working practices
- Competitive tendering, negotiation, changes to terms and conditions, on-going vendor management, internal customer support, standardizing documentation, cost-saving initiatives and production of SLAs.
- Savings operating and capital expenditures by competitive tendering, negotiation, use of alternative contracts and changes to working practices
يونيو 2011
إلى حتى الآن
Manager, Facility Services Group
في The National Commercial Bank
البلد :
المملكة العربية السعودية - جدة
- Effectively participated in building a Central Procurement Dept. in the Bank.
- Effectively participated in executing "Enhance Procurement" Program, which consists of two work streams: Improve procurement function & Execute Sourcing Program.
- Achieved a total saving of 15 Million Saudi Riyals (20% of the total annual expenses), as a result of the executed sourcing Project for the General Facility Services.
- Manage team of Category Managers and Sourcing Officers.
- Build strong collaborative networks with internal business partners, ensuring change management, effective communication and stakeholder alignment.
- Ensure development and implementation of category strategies in close collaboration with stakeholders.
- Ensure development and implementation of supplier relationship
- Effectively participated in executing "Enhance Procurement" Program, which consists of two work streams: Improve procurement function & Execute Sourcing Program.
- Achieved a total saving of 15 Million Saudi Riyals (20% of the total annual expenses), as a result of the executed sourcing Project for the General Facility Services.
- Manage team of Category Managers and Sourcing Officers.
- Build strong collaborative networks with internal business partners, ensuring change management, effective communication and stakeholder alignment.
- Ensure development and implementation of category strategies in close collaboration with stakeholders.
- Ensure development and implementation of supplier relationship
يونيو 2009
إلى مايو 2011
Manager, IT Vendor Management Office
في The National Commercial Bank
البلد :
المملكة العربية السعودية - جدة
- Developed a roadmap, managed and implemented a detailed plan toward establishing a working Vendor Management Office (VMO) within IT Division.
- Tracks annual IT cost savings resulting from VMO activities. Achieved a total saving of 28 Million Saudi Riyals during the last two years.
- Developed the Department’s Policy & Procedures.
- Established Vendor’s Pre-qualification process to approve/disqualify new vendors.
- Managing the Strategic Sourcing process (end-to-end from preparing the RFP/RFI document to Vendor selection) for many strategic IT projects.
- Developed and maintained contract template library.
- Monitor, measure and report vendors performance to the top management in a monthly basis.
- Manage the relationship with the entire IT vendors.
- Conducts VMO customer satisfaction survey and leads corrective action planning efforts.
- Assists our internal customers in establishing SLA and metrics dashboard including quality measurements
- Tracks annual IT cost savings resulting from VMO activities. Achieved a total saving of 28 Million Saudi Riyals during the last two years.
- Developed the Department’s Policy & Procedures.
- Established Vendor’s Pre-qualification process to approve/disqualify new vendors.
- Managing the Strategic Sourcing process (end-to-end from preparing the RFP/RFI document to Vendor selection) for many strategic IT projects.
- Developed and maintained contract template library.
- Monitor, measure and report vendors performance to the top management in a monthly basis.
- Manage the relationship with the entire IT vendors.
- Conducts VMO customer satisfaction survey and leads corrective action planning efforts.
- Assists our internal customers in establishing SLA and metrics dashboard including quality measurements
يناير 2007
إلى مايو 2009
Manager, Vendor Management Group – Comms Dept.
في The National Commercial Bank
البلد :
المملكة العربية السعودية - جدة
- Introduced the new concept of Vendor Management for the first time within the Bank.
- Tracks annual cost savings for the Communications Dept. resulting from Vendor Management activities.
- Established Vendor’s Pre-qualification process to approve/disqualify new vendors.
- Managing the Strategic Sourcing process (end-to-end from preparing the RFP/RFI document to Vendor selection).
- Monitor, measure and report vendors performance to the IT management in a monthly basis.
- Manage the relationship with the Communications Dept. vendors.
- Assists our internal customers in establishing SLA and metrics dashboard including quality measurements
- Tracks annual cost savings for the Communications Dept. resulting from Vendor Management activities.
- Established Vendor’s Pre-qualification process to approve/disqualify new vendors.
- Managing the Strategic Sourcing process (end-to-end from preparing the RFP/RFI document to Vendor selection).
- Monitor, measure and report vendors performance to the IT management in a monthly basis.
- Manage the relationship with the Communications Dept. vendors.
- Assists our internal customers in establishing SLA and metrics dashboard including quality measurements
يونيو 1998
إلى ديسمبر 2006
Network Engineer / Senior Project Manager
في The National Commercial Bank
البلد :
المملكة العربية السعودية - جدة
- Successfully managed “WAN optimizations Project” across NCB network in more than 260 Branches/Sites, starting with the feasibility study up to the project close out. (2006)
- Successfully managed a project to move “NCB Tadawul System” from Riyadh to Jeddah Computer Center, as part of the system enhancement and upgrade. (2005)
- Actively participated in building the Network Infrastructure of NCB New Data Center. (2005)
- Successfully participated in the Planning, Designing & Implementation phase of “Alahli SMS” Project, which made NCB the first in the kingdom to provide such service. (2003)
- Headed a team who has successfully migrated more than 250 branches to TCP/IP protocol. (2002-2003)
- Successfully participated and managed to upgrade NCB X.25 network to new Enterprise Legacy IP Network. More than 250 branches have been migrated to the new network. (2001-2003)
- Successfully managed a project to move “NCB Tadawul System” from Riyadh to Jeddah Computer Center, as part of the system enhancement and upgrade. (2005)
- Actively participated in building the Network Infrastructure of NCB New Data Center. (2005)
- Successfully participated in the Planning, Designing & Implementation phase of “Alahli SMS” Project, which made NCB the first in the kingdom to provide such service. (2003)
- Headed a team who has successfully migrated more than 250 branches to TCP/IP protocol. (2002-2003)
- Successfully participated and managed to upgrade NCB X.25 network to new Enterprise Legacy IP Network. More than 250 branches have been migrated to the new network. (2001-2003)
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