Marketing Manager
Deal Maker Events
مجموع سنوات الخبرة :18 years, 9 أشهر
Create and execute different types of events such as musical events, family events, corporate events.
Manage the team of tge company
Close deals with companies
Corrdinate with suppliers
Set and budget approval
My responsibilities as sales account director is but not limited to:
• Involving in company's business plan
• Setting the Departments action plan with objectives
• Training current staff and new staff as well
• Maintain working healthy environment
• Hiring new candidates
• Involving with daily process
• Keep customer satisfaction
• Quality Control process
• Setting targets and provide all necessary support to achieve it
• B2B marketing consultation
• Market reports and analysis
Worked closely with clients to identify their needs and challenges and provide solutions-orientated campaign themes. Developed partnerships with local businesses to secure third party. Estimated costs and set quality standards. Planned and directed staff training and performance evaluations. Managed a portfolio of 15 accounts in B2B sales. Attended monthly sales meetings and quarterly sales training. Negotiated prices, terms of sales and service agreements. Increased sales volume by adding 4 accounts in the Dubai, UAE territory. Quoted prices, credit terms and other bid specifications.
I was responsible for creating and implementing a yearly Sales Plan and set target for the sales team of 6 persons as well as implementing and execute the events such as election campaign, awareness campaign and new product launch campaigns.
During this period I have supervised and managed the team through training and double visits
Also maintaining a good relationship with existing customer and Potentials as well
Through segmentation I was adjusting target to make sure that Service and delivery exceed customer expectation.
By managing all kind of BTL activists such as creative, printing, outdoors, Exhibition and else. I managed to Handle Saudi Aramco Account as well as Sabic Account with being a key account manager for House of Knowledge of Saudi Aramco with Cost of 9 Million SAR
This role allows me contribute in Real estate, Medical, Hospitality and Retail Business
by coordinate with other company department in order to make sure that the work has been done proper way
Through this period I have been reporting to the Executive Manager and helping in Company Profile, website and social media as well
The Sales Revenue of the company exceed the target by 60% in the first 2 years and by 100 % over the rest until we reach a 12 Million SAR by Last Year.
• Continually promote company products and services to existing and potential customers.
Identify and pursue potential new opportunities.
• Executing market research, competitors and customer base. Work with Managing Director to develop strategies to establish prices that ensure customer satisfaction while maximizing profits and market share.
• Plan an advertising strategy based on the marketing plan. Implementing strategies to help find and maintain customers. And ensure timely completion of projects and goals.
• Following up on leads generated by marketing activities; telephones or visits potential customers to discuss needs and provide product demonstrations.
• Assists customers with ordering information and configurations; provides quotations on customer requirements and provides appropriate follow up.
• Follows up with customers after service delivered; verifies customer satisfaction and resolves any concerns.
• Submits reports to Managing Director; provides weekly activity/call reports, lost sale reports and monthly sales forecasts for assigned territory.
• Staffs and directs a sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values.
# Execute existing marketing plans.
# Analyze and segment demand in targeted markets.
# Analyze, segment existing offers and competitive position.
# Define pricing and promotion strategy, adjusted to key target markets.
# Met the needs of a wide range of clients.
# follow up with sales team working flow and reports.
# Responsible for effectively managing and supervising office staff, by planning and focusing sales targets.
# Monitor and react to sales drops and increases by taking immediate actions.
# Achieve sales target set by the higher management.
# Planning &Innovation of sales Business Plan.
# Develop new sales channels create and follow up sales leads and methods.
# Development of internal & external working relationships.
# Team working Management.
# Communication.
# Administration, Reports and appraisal.
# Monitoring of sales team.
# Training: for new stuff for the shops.
# Appraisal: Implementation of an appraisal program for the staff.
# Reduction of staff turnover through initiatives that reinforce team belonging.
# Develop relationship with staff, supervisors and managers.
# Maintain contact with customers.
# Taking action regards sales.
# Maintain good relationship with the customers.
# Handling all kind of inventory items.
# Achieving target set by higher management
Cold Calls Team working Handled all kind of reports and maintains good relation with customers. Managed call center from initial start-up to full operational status. Competent on customer service management systems and databases. Effectively managed a high volume of inbound and outbound customer calls. Acted professionally and patiently when addressing negative customer feedback. Prioritized tasks and projects to meet tight deadlines. Documented all customer enquiries and comments thoroughly and quickly.
Bachelor Degree in Business Administration, Faculty of Commerce . Mansoura University