Resident Assistant
The Pennsylvania State University, Student Affairs Office
Total years of experience :2 years, 10 Months
Resident Assistant 2008- Current
• Trained in conflict/crisis management, team building, policies and enforcements etc
• Mediate conflicts, confront crisis situations and enforce policies
• Manage and develop a community of students
• Provide academic and personal counseling
• Develop residential events to develop community
• Collaborate with a team of staff members on programs and procedures
• Provide reports such as program evaluations, incident reports and community updates, etc
Administration Department Intern Summer 2010
• Handled mobilization, transportation, accommodation of new employees to company headquarters from respective countries such as India, Iran, Canada, Lebanon, as project administrator
• Handled immigration paperwork for new employees joining locally and internationally
• Communicated with new employees on agreement of start dates and provide information and guidance over telephonic conversation to inform and guide them for smooth mobilization
• Updated the company intranet system with new employee information
• Facilitated recruitment of approximately 50-60 new employees and 35 interns in the course of the internship
Insurance Department Intern Summer 2009
• Reported and provided support to the director of the insurance department
• Completed a research project involving comparisons of various medical insurance company policies in preparation for a move to new insurance vendor
• Used comparative tools like Moody’s ratings and Fitch’s ratings to compare insurance companies for the research project
• Included mathematic and statistical analysis like loss ratio, incident coverage amounts and policy exclusions for the medical policies offered by various insurance vendors
• Compiled statistics into Excel and developed a presentation for superiors indicating data evaluation and recommendations for favorable underwriter
• Handled reimbursement, settlement of claims and issued insurance certificates upon request
• Generated summaries of all insurance policies held by Petrofac such as medical insurance, term life assurance, personal accident insurance, property all risk insurance
GPA: 3.47 Lawrence and Elizabeth Held scholarship Dean’s List Sam and Irene Black School of Business Honors Program Petrofac administration internship Petrofac insurance internship Resident Assistant Co-Founder and editorial Chief of student magazine