Branch Manager Banking
Janalakshmi Financial Services ( Banking )
Total years of experience :19 years, 8 Months
Accountability - Be the business leader for achieving aggressive volume and profit targets across product mix. Maintain consumer’s expectation of superior service. Formulate and implement area specific business strategy to counter competition. Maintain high level of internal and external compliance.
As Branch Manager, was additionally responsible for administrative support to units like Service delivery, Call Center, Logistics, Consumer Loans and Direct Sales team.
Back up to the Investment Advisor, managing customer’s investment portfolios & timely resolutions of all customer complaints on investments, banc assurance & other issues.
Managing Banking operations inclusive of implementing short /long term plans; managing Teams with focus on excelling Business Targets and service delivery metrics. Following the process/Procedure of the bank & ensuring compliance to rule and regulations of the bank including latest circulars & notifications. Implementing policies / Procedure for all round development of the bank as well as reducing overall cost to the bank through various Means. Interfacing with clients for understanding their requirements and cultivating relations with them for customer retention & securing repeat Business. Leading, mentoring & monitoring the performance of the Team member to ensure efficiency in process operations and meeting individual & Group Targets. Creating and sustaining a Dynamic environment that fosters development opportunities and motivates high performance in Team members Having Branch operations Teller Activities knowledge Lobby Management Process Instruction and Liabilities operations
Accountability - Be the business leader for achieving aggressive volume and profit targets across product mix. Maintain consumer’s expectation of superior service. Formulate and implement area specific business strategy to counter competition. Maintain high level of internal and external compliance.
As Branch Manager, was additionally responsible for administrative support to units like Service delivery, Call Center, Logistics, Consumer Loans and Direct Sales team.
Back up to the Investment Advisor, managing customer’s investment portfolios & timely resolutions of all customer complaints on investments, banc assurance & other issues.
Managing Banking operations inclusive of implementing short /long term plans; managing Teams with focus on excelling Business Targets and service delivery metrics. Following the process/Procedure of the bank & ensuring compliance to rule and regulations of the bank including latest circulars & notifications. Implementing policies / Procedure for all round development of the bank as well as reducing overall cost to the bank through various Means. Interfacing with clients for understanding their requirements and cultivating relations with them for customer retention & securing repeat Business. Leading, mentoring & monitoring the performance of the Team member to ensure efficiency in process operations and meeting individual & Group Targets. Creating and sustaining a Dynamic environment that fosters development opportunities and motivates high performance in Team members Having Branch operations Teller Activities knowledge Lobby Management Process Instruction and Liabilities operations
Developing and Implementing Business Plan and Strategies within defined market segments /Area assigned
Interactions with the Hospitals -new, existing & to meet business objectives and Collection within designated Territory/Area.
People management and Customer Management