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تم إلغاء حظر المستخدم بنجاح
Ashwini Fernandes, Secretary to the Vice President

Ashwini Fernandes

Secretary to the Vice President·Alshaya Group (M.H. Alshaya)

الكويت

بكالوريوس, Bachelors of Arts

الخبرة العملية

مجموع سنوات الخبرة: 21 سنوات, 0 أشهر

Secretary to the Vice President

أبريل 2014 - حتى الآن

Alshaya Group (M.H. Alshaya)

الكويت، الكويت

أبريل 2014 - حتى الآن

Responsibilities:-
• Providing administrative support to the Vice-President, business director and support other members of the management team.
. Maintain Vice President and Business Director's calendar-Plan, schedule and coordinate meetings.
.Organizing and coordinating travel itineraries, hotel booking arrangements, visa requirements. . . .Arrange for stationary requirements for manager and other departmental personnel.
•Receive and relay telephone messages.
•Monitor and record departments attendance and approving the attendance.
•Record movement tracker for Operations team.
•Coordinating with CMD and license department for promotion license, window banner license.
•Consolidating store employees overtime pre-approval and claims and submitting it to payroll with proper approvals.
•Arranging approvals on stores documents like petty cash, sick leave, reimbursement applications, advantage card, service desk request etc.… and submitting the approved documents to respective departments.
•Arranging for Name Badge, Uniforms, and Lab Coat Request for store employees.
•Arranging Meeting Rooms when requested by brand.
•Arranging Stationary Request for head office and stores.
•Preparing the P.O’s for operations/training team.
•Provide administrative and clerical support to departments or individuals.
•Document controller; hard / soft copies

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
إدارية

Secretary

أبريل 2012 - أبريل 2014

Al Zayed Group

الكويت

أبريل 2012 - أبريل 2014

Receive, direct and relay telephone messages and fax messages.
•Preparing correspondence, presentations, incoming and outgoing mails.
•Organizing and coordinating schedules, meetings, travel itineraries, flight arrangements, stationary requirements, etc. for manager and other departmental personnel.
•Document controller; hard / soft copies.
•Coordinating with Tender department for receiving purchase requisitions. Responsible for purchase order entry of approval items with estimates and prices.
•Receiving and tracking invoices against purchase orders and forwards to finance for payment, ensures all products and service information are accurately entered

مجال الشركة:
البناء والتشييد
الدور الوظيفي:
سكرتارية

Secretary

ديسمبر 2008 - مارس 2012

North America Int. Business Group

الكويت

ديسمبر 2008 - مارس 2012

Responsibilities:-
•Consultation with clients interested in Immigration to Canada.
•Initiating & maintaining a computerized database of clients.
•Dealing and negotiating with customers.
•Preparing daily reports and plans.
•Convincing people.
•Provide word-processing and secretarial support.
•Organizing and coordinating dairies, schedules, meetings, travel itineraries, flight arrangements, stationary requirements, etc. for manager and other departmental personnel.
•Document controller; hard / soft copies

مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
سكرتارية

Junior Executive / Reservation staff

مايو 2006 - مارس 2008

Routes Travel Ltd

الهند

مايو 2006 - مارس 2008

Communicating with customers regarding ticket fares, schedules, routings, travel documents, flight arrival and departure times or related services in a pleasant and courteous manner
•Resolving customer conflicts requiring handling or service
•Notify customers of flight irregularities and changes in schedules
•Computing fares and quotes fare rules
•Issuing computer generated tickets, exchanges or re-validations
•Computing and issuing refunds for ticket purchases
•Handling Domestic Bookings for Corporate Clients like HCL, HP, and Tech Mahindra

الدور الوظيفي:
غيرذلك

Reservation Staff

نوفمبر 2004 - أبريل 2006

Flora Travels

الهند

نوفمبر 2004 - أبريل 2006

Communicating with customers regarding ticket fares, schedules, routings, travel documents, flight arrival and departure times or related services in a pleasant and courteous manner
•Resolving customer conflicts requiring handling or service
•Notify customers of flight irregularities and changes in schedules
•Computing fares and quotes fare rules
•Issuing computer generated tickets, exchanges or re-validations
•Conducting Tours around the city
•Dealing with Passport and allied services
•Preparing the fortnight statement of Jet Airways and Indian Airlines

مجال الشركة:
الاستعانة بالمصادر الخارجية لخدمة العملاء
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

St. Agnes College

أبريل 2004

أبريل 2004

بكالوريوس، Bachelors of Arts

الهند

Skills

Fax
Expert
Fax
Expert
Secretarial
Expert
Secretarial
Expert
Planning
Expert
Planning
Expert
Payments
Expert
Payments
Expert
Telephone
Expert
Telephone
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
CLERICAL
Expert
CLERICAL
Expert
CONSULTING
Expert
CONSULTING
Expert
CONTROL
Expert
CONTROL
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
PERSONNEL
Expert
PERSONNEL
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
Fax
Expert
Fax
Expert
Secretarial
Expert
Secretarial
Expert
Planning
Expert
Planning
Expert
Payments
Expert
Payments
Expert
Telephone
Expert
Telephone
Expert

اللغات

الانجليزية

متمرّس

الهندية

متمرّس