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Ashwini Ganesh, Global Services Specialist I- Payroll

Ashwini Ganesh

Global Services Specialist I- Payroll·Paychex IT Solutions Pvt. Ltd.

United Arab Emirates

Master's degree, Finance

Work experience

Total years of experience: 4 years, 1 months

Global Services Specialist I- Payroll

August 2024 - December 2025

Paychex IT Solutions Pvt. Ltd.

Bengaluru, India

August 2024 - December 2025

Processed end-to-end payroll for weekly, biweekly, semi-monthly and monthly and ensuring
the paycheck is accurate.
Respond to complex client inquiries promptly via email and ensure high levels of user
satisfaction.
Process and manage multi-state payroll for clients, ensuring accuracy, compliance with US
tax laws and company policies.
Worked for SMB and PEO clients to maintain time and attendance records, adding new hires
into the payroll system, update changes in pay and tax status.
Entered the payroll information according to the timesheet provided by the client.
Updating salary, deduction, bank details of employers and employees based on client
requests received via email.
Adding new hires, bank information, direct deposit, TOA, tax for employee and employers
accounts as per the requirements.
Addressed to client inquiries regarding payroll discrepancies, company legal address
update, deductions, and benefits with a high level of professionalism and confidentiality.
Conducted monthly payroll audits, identifying discrepancies and initiating corrective actions
to maintain accurate records.
Trained agents on PEO client management, prepared ramp targets and assisted in handling
clients.

Company industry:
Corporate Management Office
Job role:
7698

Accounts and Quality Analyst

October 2021 - May 2024

Concentrix Pvt. Ltd.

Bengaluru, India

October 2021 - May 2024

Reviewing and processing invoices received from vendors or suppliers, ensuring accuracy
and completeness of information.
Performing compliance audits and compiling corresponding reports.
Managing payment processing activities, including scheduling payments, issuing cheques
and initiating electronic transfers in accordance with payment terms and company policies.
Building and maintaining relationships with vendors or suppliers, addressing inquiries,
resolving discrepancies, and negotiating payment terms to ensure timely and accurate
payments.
Monitoring and tracking expenses, reconciling accounts payable transactions and
maintaining accurate records of all financial transactions.
Analyzing the team members performance and delivering daily and weekly MTD reports
accordingly.
Provided documentation and support during annual audits, ensuring compliance with internal
controls and regulatory requirements.
Adhering to company regulatory requirements such as data protection, data privacy etc.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Atria Institute of Technology

August 2021

August 2021

Master's degree, Finance

India

Ramaiah College of Arts, Science and Commerce

July 2019

July 2019

Bachelor's degree, Accounts.

India

Skills

ACCOUNTS PAYABLE
Intermediate
ACCOUNTS PAYABLE
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
ACCOUNTS RECEIVABLE
Intermediate
ACCOUNTS RECEIVABLE
Intermediate
ANALYTICAL SKILLS
Intermediate
ANALYTICAL SKILLS
Intermediate
BANK RECONCILIATIONS
Intermediate
BANK RECONCILIATIONS
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
FINANCIAL STATEMENTS
Intermediate
FINANCIAL STATEMENTS
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL PROCESSING
Intermediate
PAYROLL PROCESSING
Intermediate

Languages

English
Expert
Kannada
Beginner
Hindi
Intermediate
Malayalam
Beginner
Tamil
Native Speaker

Training and Certifications

Certifications
Tally ERP
Ramaiah Institute
Tally ERP9, Certificate of 6 weeks internship

Hobbies

  • Gardening
  • Cooking,
  • Travelling,