Headcasher
Landmark Group - Saudi Arabia
مجموع سنوات الخبرة :13 years, 3 أشهر
1)Set targets, performance plans, and rigorous, objective standards for sales representatives.
Meet with reps one-on-one weekly to review performance, progress, and targets. \[Weekly\]
Deliver deep performance reviews for each individual rep once or twice per year. \[Semiannually or annually\]
Coach individual sales representatives one-on-one through phone work and prospecting help sessions to help them improve sales performance. \[Weekly\]
Participate in spontaneous sales call rides and planned field days. \[Semimonthly or monthly\]
Counsel, support, discipline, and fire underperforming sales representatives.
Develop a scalable sales process and ensure representatives adhere to it correctly.
Ensure that reps use sales technologies, such as a CRM, correctly.
Plan and implement training programs. Hold regular skills training sessions with internal or external sales trainers. \[Monthly\]
Plan and preside over weekly sales team meetings. \[Weekly\]
2)Hold team building events onsite or offsite. \[Monthly\]
Recruit, select, onboard, and train new sales reps.
In some cases, oversee regional and local sales managers.
Motivate and engage the sales team with monetary and non-monetary (intrinsic) motivational tactics, such as sales contests, lucrative incentive packages, prizes, and public recognition.
3)Unite the team: Ensure reps work as a positive unit and share their best practices.
Set a good example for the team. Work according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectively.
Head cashier responsibility..Oversee cash transactions, cash reconciliations, account payments, account receivables and other accounting duties according to company policies.
4)Welcome customers, provide assistance and respond to their concerns.
5)Manage customer transactions both cash and card payments.
6)Train newly hired cashiers on accounting procedures and company policies.
7)Assist in store’s shrink awareness programs and provide corrective actions.
8)Supervise checkout stations on regular basis.
9)Manage store operations in the absence of Store Manager.
10)Maintain the checkout area clean, safe and organized.
11)Evaluate performance of cash associates and provide feedback.
12Ensure customer transactions are processed promptly and accurately.
13)Generate cash related documents and account reports.
14)Perform bank deposits and withdrawals according to established policies.
15)Ensure cash associates follow accounting policies, safety procedures and customer service standards.
16)Identify and communicate any accounting related issues to management promptly.
17)Ensure that merchandise are properly displayed, stocked and labeled.
Sales managers are the conductors of a company’s revenue engine. They create and nurture high performance sales teams, and lead them to generate hit revenue forecasts and meet customer needs.
To understand the responsibilities of a sales manager, it’s important to understand their position in the organization and the intangible roles and characteristics they embody.
In this article, we’ll discuss the high-level importance of a sales manager, also called a first-line manager or FLM, and then get specific by providing a complete list of typical sales manager activities and duties.The value of a sales manager: Sales managers keep the revenue engine running through their sales representatives.
Three roles of a sales manager: A sales manager is a people manager, customer manager, and business manager.
Characteristics of a top sales manager: What skills, aptitudes, and traits do great sales managers have?
Day-to-day activities of a sales manager: A detailed list of sales manager duties.
How to get promoted from sales rep to sales manager: Are you a sales rep? Prepare for a
promotion to manager with these tips