Manager
Etisal
Total years of experience :10 years, 4 Months
o Team lead for the planning and supervision of several key projects related to
❖ Telecom facility development i.e. to plan for civil works and site readiness.
❖ Designing of robust AC and DC Power Systems.
❖ Sustained data center environment for telecom operations.
o Business cases viability and CAPEX budget planning for new projects.
o OPEX budget savings by deploying smart products to achieve operational excellence.
o Liaison for testing and commissioning of circuits with cable station consortiums, NOC
Transmission, OFS Halls, PIE, Satellite, DRS, and field teams regarding network concerns.
o To ensure maximum media availability and performance for operational Excellency.
o Providing optimum services to international carriers ensuring the guaranteed SLA.
o Led the Business Operations wing as SDO operations with focus on delivery of services to after-
sales support within Customer and Revenue-Target-KPI focused environment.
o Expertise in meeting sales target for new connections, retention, to address customer’s
concerns and grievances, to avoid churn and enhanced customer base.
Professional Skills
o Strong technical leadership and HR management qualities.
o Excellent communication and customer relationship skills.
o Strong writing, oral and e-communication skills.
o Problem-identifying skills and ability to derive the solutions.
Trainings
o Effective Problem Solving and Decision Making.
o PTCL’s X factor: The focused learning intervention for AMs and Managers.
Testimonial Institution CGPA o