Call Center Agent
BPO+
مجموع سنوات الخبرة :3 years, 3 أشهر
Inbound & Outbound Call Handling
Complaint Handling & Issue Resolution
Order Processing / Transaction Management
Dealing With Customer disputes.
Input of customer information in database.
Telephone Sales & Customer Support
Customer Service Excellence
Assisting Spectators
Solving Issues Related to Tickets
Handling Turnstile Gates
Supervising Staff and handling shifts
Attendance
Receiving requests, analysing requests, providing necessary information
Dealing With Customer disputes
Assisting visitors.
Ensuring placement of staff at their designated areas.
Receiving requests, analysing requests, providing necessary information
Dealing With Customer disputes.
Overall Management of the event
Maintenance and Technical Support
Input of customer information in database.
Providing assistance to the general public about various games and stalls.
Dealing with Cash and Accounting
Auditing Record of checklist
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