Head Admin & Workplace Safety (Business Continuity)
Bank Alfalah Limited
Total des années d'expérience :25 years, 6 Mois
2006 to date Bank Alfalah Limited The fifth largest commercial bank in Pakistan.
Head of Admin & Workplace BC & Safety - Corporate Services 2017 to date
Responsible for workplace health and safety and to maintain a safe and healthy work environment.
Actively participate in implementation of cost saving initiatives and projects
Manage E2E process relocation of branches for space utilization or cost optimization
Assist GM Corporate Service for SBP affairs, Outsourcing Activity and Internal Audit, Compliance and Customer Experience queries.
Head of Business Continuity Operation 2010 to 2017
Responsible for reporting of implementation status associated with initiatives throughout the Bank with a view to ensuring fiscal discipline (monitoring costs) and ensuring that timelines and deliverables are met.
In addition to the Business Continuity role, I am closely work with the Head of Centralized Administration and responsible for assisting various administrative departments in managing specific assignments, such as project management and implementation of new Oracle Suite and Alexo Complaint Management. I have also been Project Manager for Branch Expansion, Relocation and also Merger of loss making branches
Developed and Implemented and updated plan:
o Development/Updation of BCP/DRP for Pakistan Operations
o Establishment of HSE department (Fire and Safety Drill and Risk Assessment)
o Development of BCP/DRP for Bangladesh Operations/Afghanistan Operations/Bahrain.
BCP Implementation and training of end users
Contract negotiations with vendors and ensuring that proper due diligence is conducted on proposals sent to senior management.
Implemented a formal methodology for monitoring and reporting projects - the results are summarized in an executive dashboard.
Identify and resolve issues and conflicts across various projects and business users.
Revamping of policy and procedure of IT and General Procurement including premises and Engineering departments.
Senior Manager Operations Group/GTO 2006 to 2010
Member Technology Sub Committee
Develop and update process and procedure for centralize payment and disposal of fixed asset with implementation.
Project Manager for implementation of Oracle Financial system, Centralization of Mail Management Unit (CMMU), Document Management System
Ensure smooth operations by creating work schedules for 450+ locations complete with timelines, budgets and specification guidelines for software and installation of DMS system
• Introduced an IT Change Management process and managed associated cultural change, including the revision of all access rights by the Bank.
• Responsible for several major IT projects
• Designed an in-house development methodology and improved internal processes
• Producing an effective framework design for Intranet & helpdesk processes
o 2005: Manager IT (Centralized Finance Division)
o 2004: e-System Support (Information Technology Division)
o Development and Implementation of Fraud Prevent System via Web Cam at bank cashier counter with Misys (banking software) integration
o Development of Account Opening Forms software for data updating with AML/KYC exercise.
o Reporting NPL/Portfolio and etc, with Misys system
Development Team Leader, responsible for the development of Trade Mark and Patent software.
Trade Mark Tracker: The system records every step involved in the registration of a Trademark from filing a new trademark application to the registration and then the renewal of the trademark. The reports include different Forms to be filed in the Trade Marks Registry for different purposes. Other utilities include the searching of trademarks for the Sound-alike trademarks, daily activity report and maintaining the location and status of different trademark files.
Moreover developed different other software to improve the efficiency of different routine tasks e.g. Inward Entry Register, Labels & Envelop system, Patent’s Claim recording etc.
All the above software are developed using Microsoft Visual Basic 6.0 at the front end and Microsoft SQL Server 2000 at the back end.
Highlights:
• Successfully developed and implement TM Tracker.
DevTec is sensitive to the needs of having a highly efficient client/ server environment. Their main development areas are Internet and Network software development. DevTec has also specialized capabilities of developing Desktop Applications and Web Sites
Projects being developed by DevTec:
----- CDR/SMDR (Compelte integration with CDR/SMDR Cards with all MIS for Outgoing/ InComing)
----- Skill Assessor (Online Examination and Result)
----- Export Documentation (Complete Workflow from Purchase Order to Bill of Leading)
----- DEBT Collector (Online Debitor Payment History)
----- Inventory Control & Production Planning
----- POS: Point of Sale
Noor College of Professional Education.
• Provided user support and rolled out 200 node network (migrate Novel to Windows)
• Trained professionals from different Banks, Government Servents and Privates with MoST Ministry of Science and Technology.
• Coaching and training to Sind Secretariat Employees for their utmost packages, software’s and system architectures.
Also work As a Visiting Faculty Members at following:
NED University (Centre for Continue Engineering Education)
NEW PORT University
Noor College of Computer Science (Affiliated Jamshoro University)
Certification Course for 4 days training and follow the exam by BCI representative
Project Management with PMP Exam Preparation Program • Strategic Alignment of Projects • Process improvement • Improved Team Coordination • Better Project Monitoring • Timely Completion of Projects • Cross-departmental collaboration • Industry recognition • Identify your strengths as PM • Managing Projects outside departmental boundaries • Knowledge of Tools & Techniques of Project Management • Stakeholder Management Skills • Improved Communication Skills • Change Management Skills • Defined Career Path • PMP Credential
On Need Added.....
Certificate Course in Visual C++ (MCSD Track) - Noor College of Professional Education - 1999
Awarded Personal Computer as a Position Holder.
Bachelor of Commerce
Intermediate Science (Pre-Eng)
ICT Gulshan-e-Iqbal Campus