HR Business Partner
DHIMAN GLOBAL CORPORATE SERVICE PROVIDER LLC
Total des années d'expérience :17 years, 11 Mois
Oversaw the assigned portfolio, provided advice & added value to the whole organization by providing “HR - Support” to the MENA region teams through efficient recruiting & staffing solutions. Was responsible to drive people agenda & remained involved in business partnering & strategic support. Remained involved in the operational oversight on the HR operations by leading a large team & align them with business. Planned employees’ career development initiatives, nationalization activities & advocated talent, recognition via performance reviews. Oversaw all internal recruitment activities (end-to-end) & coordinated for external recruitment phases between resourcing (recruitment) & the business lines. Negotiated & resolved complex business situations & employee related matters by involving multiple business groups & management. Provided support services to staff for the head office & its subsidiaries. Served as the first point of contact for employees & concerned business lines by addressing their questions & grievances. Provided direction & advice to the shared services team on local employment legislation, compliance & timely informed on the changes that may impact the workforce. Handled organization-initiated terminations & conducted exit interviews.
As a key member of the management team, remained responsible for the development, implementation of HR strategies & initiatives across the organization to align the same with the overall business strategy of the entire group in the Middle East region with the support of HR team. Bridged management & employee relations by addressing demands & grievances. Managed the recruitment & selection process in line with the business strategy. Supported current & future business needs through the development, engagement, motivation & preservation of human capital via business partnering with the companies, departments & stakeholders. Nurtured a positive working environment. Overseen & managed a performance appraisals system to drive high performance working environment. Maintained pay plan & benefits programs through periodical benchmarking & salary surveys. Assessed training needs, applied, monitored programs & linked the same to performance appraisals. Ensured legal compliance through human resources management. Managed the overall employee relations of the region (Middle East) through Shared Services Department. Updated Org Chart periodically for all companies & departments. Submitted weekly, monthly & annual MIS reports to the management through HR metrics to provide decisions support. Ensured that "Oracle Fusion - HCM / ERP" are being implemented, maintained & used effectively. All HR Functions were overviewed & management via HR -Dashboard.
Assisted the “Group GM's, HOD's & Division Managers” in the development of recruitment plans & strategies. Developed job designs, job descriptions, job advertisements & successfully recruited different types & levels of candidates. Partnered with hiring managers to determine staffing needs in line with budget & business strategy. Screened resumes, performed in-person & phone interviews, administered appropriate company assessments, performed reference & background checks.
Responsible for the managing all employees by directing HRD & managing policy formulation, job descriptions, compensation & benefits, manpower & succession planning, budgeting & forecasting, recruitment, performance management, employee engagement, training & development, employee relations and general administration. Coordinate implementation of HR policies across all business units. Develops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives, establishing departmental accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, Ministry of Labor, Immigration and Roads & Transport Authority compliance.
Assisted all departments in development & reviewing of HR strategies, systems, tactics & monitored procedures across the group. Managed & executed Human Capital strategy & followed-up on the engagement activities. Championed & built talent management ranks in support of the Human Capital & diversity strategy. Translated the institutional priorities into Human Capital strategies, plans & actions. Coordinated the Human Capital reviews process, lead succession & workforce management plans. Attended senior management committee meetings & provided Human Capital results.
Worked at the “HR Front Help Desk” as a “First Point of Contact” to handle all internal & external customers & supported the entire HR Team in administrative works. Supported in the recruitment & separation process, maintained all “Employees Personal Files”. Reviewed applications, resumes, conducted initial interviews & provided the necessary inputs.
• Explore, evaluate and source external training programs.
• Addressed employee conflicts immediately following all corporate procedures.
• Administered compensation, benefits and performance management systems and safety and recreation programs.
• Represented organization at personnel-related hearings and investigations.
• Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
MASTERS IN BUSINESS ADMINISTRATION MAJORS IN HUMAN RESOURCES MANAGEMENT & ADMINISTRATION
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