Operations Supervisor
United Neama Group Al Jahr
مجموع سنوات الخبرة :7 years, 0 أشهر
Identify resources, manage daily workload and in conjunction with the operations manager, make
staffing adjustment when workload necessitates.
• Coordinate and supervises the daily and weekly activities within assigned area of operations.
• Managing people, time, projects and distribution tasks in accordance with Standard Operating
Procedure, while focusing on safety, quality, the operational budget and the operational calendar.
• Actively suggested operational improvements to enhance quality, improve production time and
reduce cost.
• Direct the necessary daily activity to ensure a safe, secure clean and fair work environment for
associates.
• Helped achieve company goals by supporting production workers.
• Ensured the most cost-effective production methods were employed.
• Managed staff, overseeing any personnel grievances.
• Engaging employees to create a safe, energetic work environment through feedback and recognition.
• Establish and develop various reports and metrics related to workflow improvement and performance
analysis
Developing and implementing effective business solutions through research, audit, analysis of data,
and business process.
• Determine budget, schedule, manpower, material and equipment requirements to execute projects.
• Assisted the management with projects to ensure they are completed on time and comply with
budget.
• Responded to and resolved problems relating to installation of solar panel systems projects.
• Designed and prepared documents on work performed.
• Responsible for Maintaining a high level of customer service.
• Handling the tasks of supporting and monitoring new business opportunities.
• Contacted new and existing customers to discuss how their needs could be met through specific
products and services.
• Worked on new profit maximization and business stabilization processes.
• Reduce operating expenses by 20% in 2 years
• Work efficiently in a demanding, multi-cultural, multitasking environment with changing priorities
and challenging deadlines.
• Keeping up to date with the developments of new technologies.
• Extensive knowledge of the company’s products and also of the wider IT marketplace.
• Identify prospective customers by using business directories, following leads from existing clients
and attending business conferences.
• Develop a close relationship with customers’ and partners’ technical staff.
• Provide customers feedback to product management and software development team.
• Generated new accounts by implementing effective networking and content marketing strategy.
• Solve customers’ technical problems and provide software support after installation
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