عسكر اليامي

As Vice President of GTSC, I lead the company’s growth and strategic direction across the Kingdom of Saudi Arabia, with a focus on high-impact training solutions and operational excellence. My role includes overseeing national-level training initiatives, building strategic partnerships, expanding client portfolios, and strengthening GTSC’s position as a leading provider in the technical and industrial training sector.

• Spearheaded the prioritization and delivery of high-quality training with a dedicated team of trainers.
• Authored and instituted key training policies, driving decisions on overarching training strategy.
• Identified and assessed training requirements, subsequently establishing training programs.
• Rolled out innovative strategies that led to a 10% reduction in operational costs.
• Built and sustained robust relationships with customers and vendors.
• Launched an all-encompassing customer service initiative, resulting in a 20% increase in customer satisfaction.
• Designed and executed potent sales and marketing strategies, achieving a 30% boost in revenue.
• Introduced a loyalty framework, realizing a 20% rise in repeat clientele.
• Oversaw the L&D budget, delivering financial impact analyses to the CEO to aid in informed decision-making.
• Championed a growth-centric company culture, encouraging internal career advancement.
• Integrated a new Learning Management System (LMS) to elevate existing training modules.
• Delivered proactive thought leadership on comprehensive L&D strategy planning.

• Driving increasing business revenue, identifying and developing new opportunities, and building and expanding the presence of the company and its brands.
• Tracking new markets and emerging trends, recommending new products and services, proposing and developing new strategic partnerships
• Writing proposals and plans, and guiding long-term objectives to meet business needs and requirements

Responsibilities as Business Development Director:
• Identifies and develops new business opportunities and builds relationships with customers, suppliers, distributors, partners, and vendors.
• Evaluates existing partnerships and sales efforts with an eye toward building on what works and changing what doesn’t.
• Expands the profile and reach of the company and its brands.
• Leads sales, marketing, customer service, and client relationship management teams.
• Develops and strengthens internal and external relationships that will lead to increased lead generation and market share.
• Builds cross-functional teams to guide and nourish sustainable, long-term growth.
• Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions.
• Builds and maintains relationships with vendors.
• Conducts webinars and presentations to raise the brand or product profile.
• Travels to vendor locations, distribution centers, and other locations.
• Fulfills requests for proposals (RFPs) from potential partners and customers.
• Helps direct development of customer-facing web platforms and digital experiences

• Analyzed employees skill levels and implemented new techniques to boost
knowledge.
• Presented training information via role playing, simulations and team exercises.
• Mentored team members to succeed and advance within department and
company.
• Oversaw training courses and promotional paths for professionals and leaders.
• Led training programs designed to implement new agent performance
management standards for 8 departments.
• Created testing and evaluation procedures.
• Maintained corporate responsibility by staying up to date with laws that affect
human resource training programs.
• Effectively trained instructors and supervisors on techniques for managing
employees.
• Designed training modules for strategic business practices and organizational
behavior training concepts.
• Grew training program participation by over 20% by utilizing innovative
approaches to content delivery.
• Conducted Training Needs Analyses to assess customer requests.
• Assessed instructional effectiveness, analyzing data to determine impact of
training on company KPIs.

Highlights:
● Expanded a solid professional network by building and sustaining strong vendor relations.
● Reduced overall costs by negotiating with suppliers and achieving the best deals with no sacrifice to quality of goods.
● Obtained two lucrative contracts through effective negotiation skills.

Responsibilities as Business Development Executive:
● Commanded the entire procurement lifecycle right from planning, bid preparation, budget/ forecasting, contracting, negotiating prices, quality, delivery, warranty, etc., purchasing agreements to invoicing and reporting.
● Selected cost-effective suppliers and contractors, negotiated contracts with them, and drafted contractual agreements, ensuring appropriate terms and conditions are included to protect the interests of the company.
● Assessed current business processes to identify improvement opportunities to increase operational efficiency.
● Developed and implemented cost-effective procurement, contracting, supply chain management, and vendor management policies, practices, processes & procedures in compliance with company regulations.
● Resolved issues with invoices, pinpointed variances and inconsistencies and deployed corrective actions.
-effective suppliers and contractors, negotiated contracts with them, and drafted contractual agreements, ensuring appropriate terms and conditions are included to protect the interests of the company.
• Assessed current business processes to identify improvement opportunities to increase operational efficiency.
• Developed and executed various strategic and operational initiatives for the smooth running of operations.
• Developed and implemented cost-effective procurement, contracting, supply chain management, and vendor management policies, practices, processes & procedures in compliance with company regulations.
• Resolved issues with invoices, pinpointed variances and inconsistencies and deployed corrective actions.
• Liaised with clients and bridged communication between customers and staff members to ensure satisfaction.