Manager
HCL Technologies
Total years of experience :10 years, 4 Months
- Business Analysis
- OTM Configurations
- Agile Project Management
- Master Data Management
- CRM
- Fit gap analysis
- Integration Management
- OTM Configrations - Master Data, Multistop, Multileg, Direct Shipment, SQL, RATE Uploads.
- Business Analysis
- Agent Workflows
- Preparing SDD, BRD, User Stories
- Custom Application Development for Driver Incentive and Workshop Operations.
- Business Analysis
- Desigining solution documents
- Conducting Scrum Calls and plan sprints as per product owner.
-Understanding flow of Buy/Sell Shipments, Group Shipments, Appointment creation & resolution issues pertaining to these.
-Design E2E Vessel Owning business application which consist - Vessel Booking, Scheduling, Slot Swap/Dead Freight, Voyage Job, Invoicing,
Budgeting & Vessel Portal application design & deliver it to client Transworld @Dubai & India entity.
-Preparing test scripts for testing the configured scenarios & rigorous application testing in case of any bug and resolution of same as per
project SLA’s during different application phases.
-Document management (MD 050, SDD, CR Amendment, Test Scripts & E2E Cycle Test).
Duties & Responsibilities: -
- Prepare the drivers’ schedule to ensure delivery of shipment as per the consignment plan and report any delays along with the cause of delay to guarantee the optimization of manpower hours and cost efficiency.
- Effectively manage 150+ drivers/fleets and make approx. 600 trips inside KSA & GCC with client Sabic Petrokemya.
- Meet on time delivery (OTD) requirements and follow on discrepancies with suppliers and Customer Service.
- Trace vehicles through GPS Tracking Software & take driver follow-up for ensuring delivery on time.
- Stakeholder management; adequately and proactively inform Customer Service departments, Global Service Centers and suppliers.
- Guarantee the effective planning/scheduling of the movement of vehicles through driver scheduling and routing while ensuring accurate record keeping of related matters (such as way bills, incidents, etc.) to meet operations requirements and business objectives.
- Contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.
- Comply with all relevant safety, quality and environmental management policies, procedures and controls across the operations function to guarantee employee safety, security legislative compliance, delivery of high quality products/service and a responsible environmental attitude.
- MIS Reports: - Daily Dispatch Report, Daily & Weekly OPS Report & Driver Income Statement.
Achievements; -
o Manage 3 branches Riyadh, Dammam & Jeddah.
o Successfully logistics setup of 46 trucks with client Saudi Chemical in all three regions of KSA.
o Lead the team of 63 peoples including 3 coordinators & 60 drivers across KSA & GCC Countries.
Key Duties & Responsibilities: -
Performed many of the following tasks, raising quotations, handling customer requests, producing reports, growing the business and maintaining client records.
Pioneer in setting up logistics and supply chain management operations, monitoring, and inspection of goods issued & Accounting of Stores of the company to ensure timely delivery of goods.
Handling transporters- Negotiating, arranging of trucks etc. for dispatch. Transporter freight verification and approval
Maintaining and assisting the preparation of reports, forms records, supporting documentation and other information needed in the support of delegated administrative responsibilities.
Physical stock verification on monthly/quarterly and annual basis including spare parts inspection as per instructions with SCM -HO & Commercial Teams.
Checking all types of invoices/ loading memos against sales and dispatch order. Handling all work of ISO 9001-2008 activities and maintain SOP records.
To maintain cleanliness within the premises and send photographs weekly to HO-SCM.
To ensure the proper maintenance of MHEs & Fire Extinguishers available in Plant/ reducing the Breakdown timings.
Sound knowledge of SAP MM- Order Processing, Material Movement (Inward & Outward), BI Reports, Invoicing Execution, Replacement & Cannibalization of Material through SAP Module.
MIS & Record Keeping • Managing record of Inbound and Outbound shipments & reporting same to clients. • Preparation and submission of Defective Products Inspection Reports to Clients Weekly.
Complete MBA in Finance & Marketing.
Commercial Education
Commercial Education
