IT Specialist
Al-Gebra Enterprises
Total years of experience :6 years, 3 Months
Key responsibilities:
Troubleshoot and resolve hardware issues promptly to minimize downtime.
Regularly update and monitor antivirus software, firewalls, and encryption protocols.
Ensure the smooth operation of the company's network infrastructure, including routers, switches, and firewalls.
Facilitate remote access to essential applications and data for real estate agents on the go.
Provide training sessions for real estate agents and staff on the use of IT systems, software, and security protocols.
Designed and Maintaining Company WordPress Website.
Using CMS HubSpot Targeting Customers via Cold Email Strategy.
Establish regular backup procedures for critical real estate data and develop a comprehensive disaster recovery plan to minimize data loss in the event of a system failure or cyber attack.
Conduct regular maintenance and upgrades on hardware devices such as computers, printers, and scanners used by real estate agents and office staff.
Managed IT Related Issues like troubleshooting Printers, Laptops, Desktop etc.
Led the upgrade of Hardware’s and Software’s resulting in improved efficiency and user satisfaction.