Aslam Shaikh, Team Leader

Aslam Shaikh

Team Leader

Reliance Telecom

Location
India - Mumbai
Education
Bachelor's degree, Commerce
Experience
6 years, 8 Months

Share My Profile

Block User


Work Experience

Total years of experience :6 years, 8 Months

Team Leader at Reliance Telecom
  • India
  • July 2008 to October 2010
Sr. Customer Service Associate at Kaizen Global Services
  • India
  • March 2007 to May 2008
Sr. Customer Service Representative at Du Telecom
  • India
  • March 2005 to February 2007
Sr. Customer Service Associate at RESPONDEZ
  • India
  • February 2004 to February 2005
Manager at Super Petroleum Products Pvt. Ltd
  • December 2010 to
Customer Service associate at R-TEC TELESERVICES
  • India
  • to

Top Performer of Blair Campaign (Mobile Phone) for the month of May 2004 at R-Tec.
•Top Performer of Talk Talk (Landline Telephony Services) UNITED KINGDOM for the month of July, August, September, October, November and December 2005 at Respondez.
•Received Award Certificates from The Car phone Warehouse London (UK) for the month of July, August and September 2005 as employee of the month for consistent performance and highest sales.

CUSTOMER SERVICE EXECUTIVE
  • to

RELEVANT SKILLS
•Eight Years of successful experience in BPO.
•Extensive practical hands-on experience in solving customer queries and training the new recruits.
•Motivated and enthusiastic about developing good relations with clients.
•Effective leadership qualities as a cooperative team member.
•Professional in appearance and presentation

Education

Bachelor's degree, Commerce
  • at Delhi Commercial university
  • March 1999
High school or equivalent, Commerce
  • at ICL college of arts science and commerce
  • March 1996

Specialties & Skills

Marketing
Customer Service
Trainers
Communications
CUSTOMER RELATIONS
INTERNET SOFTWARE
LANGUAGES
LEADERSHIP
MICROSOFT EXCEL
MICROSOFT POWERPOINT
MICROSOFT WORD
TELEPHONE SKILLS

Languages

English
Expert
Hindi
Expert
Urdu
Expert
Arabic
Beginner