أسماء aden, Customer Service Agent

أسماء aden

Customer Service Agent

DHL Express

البلد
قطر - الدوحة
التعليم
دبلوم, Accounting
الخبرات
1 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :1 years, 1 أشهر

Customer Service Agent في DHL Express
  • قطر - الوكرة
  • سبتمبر 2022 إلى سبتمبر 2023

• Demonstrated strong customer service skills
• Effectively communicating with customers and resolving issues.
• Utilized excellent verbal and written communication skills
• Interaction with customers
• Collaboration with team members.
• Proficient navigation with computer systems
• Databases, and software applications to provide efficient service.
• Successfully multitasked, handling various tasks such as taking calls, documenting notes, and using software systems.
• Adapted to changing work schedules and remained flexible in a dynamic environment.

الخلفية التعليمية

دبلوم, Accounting
  • في ACCA
  • فبراير 2024

Specialties & Skills

Problem Solving
Multitasking
Teamwork
Quick Learning
Adaptability
AUTOMATED DYNAMIC ANALYSIS OF MECHANICAL SYSTEMS (ADAM)
COLLABORATION
COMMUNICATIONS
COMPUTER SYSTEMS
CUSTOMER SERVICE
OPERATIONS
TOURNAMENTS
WRITING
WRITTEN COMMUNICATION

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

ACCA Diploma in Accounting and Business (RQF level 4) (الشهادة)
تاريخ الدورة:
March 2024
ACCA Diploma in accounting and business (RQF level 4) (الشهادة)
تاريخ الدورة:
February 2024

الهوايات

  • jogging, handball, puzzle solving, reading books, watching anime
    I have been to the nationals abroad twice for winning the interschool handball matches, I have won 3rd position overall in national handball competition.