اسماء عبدالوهاب

Coordinating between departments and units working in solving administrative and
operational problems daily, developing training and development plans. Follow up the
employees performance
Preparing performance indicators weekly and following up on attendance and tardiness
records

Preparing reports to monitor performance. Preparing reports on quality
Communications, as well as average contact time, new employee evaluation, and
development
Existing employees

Receiving calls, solving beneficiaries problems about their accounts, creating and following
up technical support tickets

Describing and evaluating jobs and employees, preparing budgets, hiring, appointments,

interviews, renewing official documents, entering employee data into the system used by the
facility, following up on attendance and leaving, preparing final clearances and experience
certificates for employees