Asma Almutairi , customer support officer

Asma Almutairi

customer support officer

AlJabr Trading Company

Location
Saudi Arabia - Dammam
Education
Bachelor's degree, English Language
Experience
2 years, 2 Months

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Work Experience

Total years of experience :2 years, 2 Months

customer support officer at AlJabr Trading Company
  • Saudi Arabia - Dammam
  • My current job since April 2023
Customer Service Agent at Gulf Customer Experience
  • Saudi Arabia - Khobar
  • October 2022 to April 2023
Customer Service Representative at Lulu Group International
  • Saudi Arabia - Dammam
  • January 2022 to July 2022

Resolved/answered customers' issues and questions,
Overseen refunds and exchange processes,
Received customers' feedback and suggestions,
Explained new services, products, and offers,
Recommending products match customers' preferences,

Education

Bachelor's degree, English Language
  • at Imam Abdulrahman Bin Faisal University
  • May 2019

Specialties & Skills

English
Microsoft Excel
Communication Skills
Microsoft Office
Translating and Creative Writing
Willingness to Learn
Insightful and Logical Thinking
Communication and Friendly Attitude
Microsoft Office Software
Speed typing

Languages

Arabic
Expert
English
Expert

Hobbies

  • Reading