Asmaa  Abouelhassan, Customer Service & Sales Agent

Asmaa Abouelhassan

Customer Service & Sales Agent

IDEA Education Center

Lieu
Koweït - Al Farawaniyah
Éducation
Baccalauréat, Arabic Language & Literature
Expérience
3 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :3 years, 6 Mois

Customer Service & Sales Agent à IDEA Education Center
  • Koweït - Al Koweït
  • Je travaille ici depuis novembre 2021

-Promote the offers to the potential customers and provide accurate and satisfactory answers.
-Answer telephone calls from customers who are responding to advertisements.
-Investigate complaints and follow up with customers.
-Record customer details including reaction to the offers.
-Contact customers to follow up on initial interaction.
-Input order and deal details into the computer system.
-Build long-term relationships with new and existing customers.
-Close sales and achieving monthly goals.

Admin Coordinator à Arma Soap & Detergents
  • Egypte - Minya
  • décembre 2020 à octobre 2021

-Follow up with Sales Mangers in regards to all sales and administrative processes.
-Write letters, invoices and proposals for customers.
-Screen and forward the documents & letters received.
-Assist the Sales team in sale operation.
-Verify all sales deal documents which subject for approval.
-Manage various administration activities

Éducation

Baccalauréat, Arabic Language & Literature
  • à Assuit University
  • janvier 2017

Specialties & Skills

Call Center
Marketing
Administration
Customer Service
Problem solving
Good Team player
Decision-making
Time Management
Working under pressure
MS Package (Word, Excel, PowerPoint and Outlook)

Langues

Arabe
Expert
Anglais
Moyen

Formation et Diplômes

Diploma in Education from Faculty of Education - Asyut Education (Certificat)
Date de la formation:
July 2018

Loisirs

  • Watching Television