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Asmaa Filimban, Customer Service Agent

Asmaa Filimban

Customer Service Agent· Nusuk Hajj and Umrah company

Saudi Arabia

Bachelor's degree, Interior Design

Work experience

Total years of experience: 4 years, 6 months

Customer Service Agent

May 2025 - August 2025

Nusuk Hajj and Umrah company

Medina, Saudi Arabia

May 2025 - August 2025

Satisfaction measurement, Customer service representative, field researcher.

Company industry:
Hospitality & Accomodation
Job role:
Management

Train Station Seasonal Volunteer

April 2024 - June 2025

Al-Adela’s Company

Medina, Saudi Arabia

April 2024 - June 2025

• Customer service for Hajj pilgrims during arrivals and departures

Company industry:
Administration Support Services

Customer Service Representative

April 2024 - June 2024

AL-Adilla

Medina, Saudi Arabia

April 2024 - June 2024

Company industry:
Administration Support Services
Job role:
Support Services

Customer Services Agent

January 2022 - December 2023

Saudi Ground Services, King Abdulaziz International Airport

Jeddah, Saudi Arabia

January 2022 - December 2023

Company industry:
Airlines

Administration Officer

March 2023 - September 2023

ICAD

Jeddah, Saudi Arabia

March 2023 - September 2023

HR Administrator assistant

Company industry:
Construction & Building
Job role:
Administration

Admin Officer

January 2023 - January 2023

ICAD Innovation Contraction for Advanced Dimensions

Jeddah, Saudi Arabia

January 2023 - January 2023

• Staff recruitment

Company industry:
Real Estate

Customer Service Agent

May 2022 - August 2022

Saudi Ground Services

Jeddah, Saudi Arabia

May 2022 - August 2022

Ground SERVICES Passengers for Airlines.

Company industry:
Aviation Support Services
Job role:
Administration

Corporate Communication

January 2022 - January 2022

Saudi Cable Company

Jeddah, Saudi Arabia

January 2022 - January 2022

• Involved in corporate communication activities
Interior Design and Sales:
• Supervised staff department and customer service
• Handled problem-solving and teamwork collaboration

Company industry:
Industrial Production

Supervise employee and Customer service

February 2018 - February 2019

The Oberoi, Madina

Medina, Saudi Arabia

February 2018 - February 2019

Supervise staff department and customer service.

Company industry:
Hospitality & Accomodation
Job role:
Sales

Education

Taibah University

October 2017

October 2017

Bachelor's degree, Interior Design

Saudi Arabia

Taibah University

January 2017

January 2017

Bachelor's degree, Architectural And Environmental Design

Saudi Arabia

Skills

Translation Services

Expert

Management

Expert

English

Expert

3D Design

Expert

Graphic Design

Expert

INTERIOR DESIGN

Expert

SALES

Expert

CUSTOMER SERVICE

Expert

PLANNING

Expert

PROJECT PLANNING

Expert

COLLABORATION

Intermediate

ADAPTABILITY

Intermediate

COMMUNICATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

COMPUTER LITERACY

Intermediate

CORPORATE COMMUNICATIONS

Intermediate

CORPORATE SERVICES

Intermediate

TALENT RECRUITMENT

Intermediate

Languages

English

Expert

Arabic

Native Speaker

Spanish

Intermediate

Korean

Expert

Japanese

Expert

Training and Certifications

Certifications
IELTS Certificate