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Asmaa Nabil, customer relations coordinator

Asmaa Nabil

customer relations coordinator

Impactic Global GmBH

Location
Egypt - Cairo
Education
Bachelor's degree, Mass Communication And New Media
Experience
1 years, 5 Months

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Work Experience

Total years of experience :1 years, 5 Months

customer relations coordinator at Impactic Global GmBH
  • Germany - Berlin
  • My current job since February 2024

Collaborating with the delegates team as a customer relations specialist, I effectively managed customer inquiries, resolved issues, and ensured a high level of customer satisfaction. Additionally, I facilitated communication between clients and internal departments, and provided comprehensive support to enhance overall customer experience.

data entry administrator at We Care
  • Egypt - Cairo
  • January 2021 to January 2022

I’ve worked as an Administrator-data analyst-social media specialist

Education

Bachelor's degree, Mass Communication And New Media
  • at Arab Open University - Egypt
  • June 2020

My department at University was New Media

Specialties & Skills

Data Analysis
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Administration
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Data Entry
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Media Writing
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Customer Relations
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PS-MS Programs-Google Programs
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Video editing
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Social Profiles

Personal Website
Personal Website

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Facebook
Facebook
facebook.com/facebook.com/asma.nabil29?mibextid=LQQJ4d

Instagram
Instagram
instagram.com/instagram.com/asmaannmohamed?igsh=eW1iNHk5bGpyNWlx&utm_source=qr

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Data Analysis (Certificate)
Date Attended:
June 2024
Photoshop (Training)
Training Institute:
RCC
Date Attended:
January 2018
Duration:
120 hours
ICDL (Training)
Training Institute:
Yat
Date Attended:
January 2019
Duration:
120 hours

Hobbies

  • Writing
    I’ve got an A in the journalism test during the university.