Asmaa Salem

Lead end-to-end delivery of customer-facing Magento-based telecommunications
projects for clients in Kuwait and Iraq, managing cross-functional teams and ensuring
alignment with business objectives, timelines, and quality standards.
• Manage full project lifecycle (initiation, planning, execution, monitoring, closure)
for complex IT projects delivered to enterprise telecom clients.
• Lead a cross-functional team of 12 members: 5 backend developers, 3 frontend
developers, 3 QA engineers, and 1 business analyst.
• Define project scope, objectives, and deliverables in collaboration with business
owners and key stakeholders.
• Develop and maintain project timelines, milestones, and resource plans using Jira
and Microsoft Project.
• Act as primary intermediary between technical teams and non-technical
stakeholders (clients, senior management), translating technical details into
business language.
• Facilitate steering committee meetings, decision-making, issue resolution, and risk
mitigation.
• Deliver projects in both Arabic and English to meet client and team language
requirements.
• Monitor project progress, identify risks, and implement mitigation strategies;
escalate issues as needed.
• Ensure consistent project documentation, reporting, and transparent stakeholder
updates.

Planned, executed, and delivered projects on time, within scope, and
within budget.
Coordinated cross-functional teams and managed project resources
effectively.
Monitored project progress, identified risks, and implemented
mitigation strategies.
Communicated project status, milestones, and outcomes to
stakeholders and senior management.
Ensured alignment of project objectives with organizational goals
and quality standards.

Provided high-level administrative and organizational support to the CEO, managed
executive schedules and priorities, and supported operational improvements to enable
strategic decision-making.
• Managed and coordinated CEOs schedule, meetings, travel arrangements, and
daily priorities to ensure efficient time management.
• Prepared and reviewed executive documents, reports, presentations, and
correspondence using advanced office software.
• Maintained confidential records, databases, and sensitive company information
with strict discretion.
• Coordinated internal and external meetings, including preparing agendas,
materials, and follow-up actions.
• Streamlined administrative processes and prioritized tasks to improve productivity
and operational efficiency.
• Supported development and implementation of company policies, procedures,
and administrative systems.

Assisted the General Manager in daily operations, administrative
coordination, and strategic planning activities.
Developed and organised employee training programs to improve
staff skills, productivity, and compliance with industry regulations.
Monitored operational incidents and resolved issues while managing
additional service charges and operational costs.
Provided detailed reports and updates to senior management to
support informed decision-making.
Analysed market trends and competitor activities to identify
opportunities for business improvement and growth.
Coordinated closely with administrative and finance departments to
manage documentation and ensure accurate record keeping.
Managed accounting document follow-ups and ensured proper
classification and archiving according to company procedures.
executive schedules, meetings, travel arrangements, and business
trips including hotel bookings and ticketing.
Supported marketing initiatives and coordinated company events to
promote business development.
Assisted management in overseeing various aspects of daily business
operations.

• Assisted General Manager in daily operations, administrative coordination, and
strategic planning activities.
• Developed and organized employee training programs to improve staff skills,
productivity, and compliance.
• Monitored operational incidents, resolved issues, and managed additional service
charges and operational costs.
• Provided detailed reports and updates to senior management to support informed
decision-making.
• Coordinated with administrative and finance departments to manage
documentation and ensure accurate record keeping.