Asmin Azad

• Installed, configured, and maintained IT hardware and software, including Windows Server operating systems and Windows
workstation operating systems, to ensure optimal system performance and seamless user operations.
• Documented technical issues, resolutions, and standard operating procedures to enhance team knowledge sharing, improve issue
resolution efficiency, and support network administration and system administration-related queries.
• Served as primary point of contact for technical assistance via phone and email, using Microsoft Remote Desktop Services to
troubleshoot workstations, mobile devices, software, network access, and printers.
• Ensured IT assets and systems are properlymaintained as per organizational policies and procedures.

• Installed OS and applications using SCCM console; created, assigned, and resolved tickets.
• Performed with LAN Sweeper, equipment inventory, service manager, active directory, remote servers, McAfee.
• Greeted the desktop and IT teams along with acquiring knowledge on NHS Identity Agent, Blood tracking system, Video
Conferencing, Global Protect, PowerShell, setting and resetting passwords, mini-iPads with RBH configuration, MOSAIQ, McAfee,
configuring default settings and usage of Microsoft Windows.

• Assisting in data collection, cleaning and transformation using tools such as Excel, SQL and
Python to prepare datasets for analysis and applied statistical analysis and communicating insights
effectively, transformation, visualisation using Excel, SQL and Python.
• Collaborating with senior analysts to perform statistical analysis, trend identification, predictive
modelling to support data-driven decision-making, created dashboards and reports using Tableau or
similar tools.
• Gaining hands-on experience with database management systems, business intelligence tools,
reported automation, data cleaning.

• Assisting in data collection, cleaning and transformation using tools such as Excel, SQL and Python to prepare datasets for analysis
and applied statistical analysis and communicating insights effectively, transformation, visualization using Excel, SQL and Python.
• Collaborating with senior analysts to perform statistical analysis, trend identification, predictive modelling to support data-driven
decision-making, created dashboards and reports using Tableau or similar tools.
• Gaining hands-on experience with database management systems, business intelligence tools, reported automation, data cleaning.

• Streamlined testing procedures, resulting in a reduction in testing time with review of code and optimized resource utilization with
API automation.
• Established strong client relationships through clear and effective communication, leading to a 15% increase in repeat business and
achieved commodity delivery with system architectures.
• Enhanced project efficiency by coordinating with Project Manager and Engineers with the databases, reduced testing time by 25%
by following detailed instructions with Learning Management System.
• Mentored and trained team members, storing data, facilitating skill development and enhanced team performance.
• Additionally, provided the technological advancements and solutions that meets the global expectations.
• Conducted rigorous testing with Engineers, minimizing post-release defects and delivering a superior product to end-users.

• Coordinated with the Engineers to perform testing and remove detected errors and executed testing plans using the IDTW
platform, improving testing efficiency by 20% by working with other trades.
• Implemented testing scripts and processes, reducing post-release defects, enhancing product quality in the software section and
fixing the practical Engineering side through CAN protocol (Automation).
• Provided effective leadership and guidance, support for the system integration, creative, boosting team productivity and fostering
collaboration with the international clients.

• Coordinated with the Engineers to perform testing and remove detected errors and executed testing plans using the IDTW
platform, improving testing efficiency by 20% by working with other trades.
• Implemented testing scripts and processes, reducing post-release defects, enhancing product quality in the software section and
fixing the practical Engineering side through CAN protocol (Automation).
• Provided effective leadership and guidance, support for the system integration, creative, boosting team productivity and fostering
collaboration with the international clients.

• Bounded the physical components of a device including mother board.
• Diagnosed and resolved hardware issues while working under the supervision of senior technicians.
• Acquired knowledge to assist with the installation, maintenance and repair of the computer hardware.