Data Center Manager
The Saudi National Bank (SNB)
Total years of experience :26 years, 7 Months
• Execute all aspects of Data Center Operations, supporting 24x7 to ensure Zero downtime operation with 100% compliance.
• Delivering Operations support, Planned Maintenance, Installations and Upgrades for Network Infrastructure Systems, Hyper-converged infrastructure, Blade Servers, Data Storage, Routers, Switches, Firewalls, Proxy Servers, VPN, Security Appliances within a High end security.
• Responsible for the Managing and Monitoring of Data Center’s facilities includes Power, Cooling, Humidity, Leaking, Rack Loads, Busways, Cable Management, Fire Protection and Access control.
• Design and Manage Data Center expansion, upgrade and consolidation projects.
• Manage delivery of Data Center change request, ensuring adherence of Change Management Process.
• Defines detailed Data Center Infrastructure assessment and services based on DCIM application and process requirements.
• Identifies the layer of abstraction and virtualization requirements for Storage, Networking, Computing, and facilities components.
• Optimizing Capacity utilization by analyzing Floor and Rack space, Power and Cooling usage and Network (Fiber and Copper) capabilities.
• Experience in Racking/Stacking and Decommissioning of Servers, Storage and other appliances (Deletion of Data as per retention policy)
• Provided leadership for Complex Fiber and Copper cable runs allowing for quick deployment of Terminal Servers and DC Switch connectivity.
• Monitor Facility Objects including CRACs, UPS, Rack PDUs, DG sets, ATS and Measure PUE (Power Usage Effectiveness) and drive green data initiatives.
• Develops and maintains Floor plans, design rack layouts, Comprehensive database/library of all supporting and installation documentation.
• Works with IT technical and application owners and assist in definition of appropriate service level in support of network, security and datacenter operations to ensure that deployed solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle.
• Monitoring and assessing issues, implementing solutions and action plans to reduce or eliminate of future occurrence in areas of ownership (Network, Servers, Circuits, Systems and Storage)
• Assists in negotiation efforts for contracts with external vendors and ensures that external parties are adhering to contract requirements.
•Bringing in production and Managing MPLS IP-VPN Layer3 links (VSAT, Microwave, WiMax and Fiber terminated) via various ISP’s MPLS Cloud for 40+ SAMBA Western Region branches and 200+ ATM Network.
•Migration of all SAMBA Western Regional branches network links from Layer2 to layer3 (IP-VPN MPLS) links with OSPF and BGP protocols and established encryption thru GETVPN/DMVPN
•Implements NAC security (ClearPass OnGuard) including end-of-life replacements and new infrastructure design.
•Configuring AAA accounting and viewing the logs through Cisco Secure Access Control System.
•Configuring and managing Cisco IOS Software (Routing, Switching, IPsec, AAA, GETVPN/DMVPN, TACACS+)
•Possess sound knowledge of IP Telephony using Cisco VoIP peripherals via CUCM
•Maintaining the Network bandwidth utilization issues.
•Managing diverse interprovincial and overseas Audio and Video conferences thru Cisco Telepresence and Polycon.
•Experienced to exercise the Continuity of the Business Plan to secure that in the event of any contingency, disruption to the usual business operations is minimized.
•Creating and updating the network diagrams up to date.
•Gathered excellent understanding of Auto dialer services.
•Possess excellent knowledge of Security systems (DVR - Vanguard and Dedicated Micros) for ATMs and Branches.
the Bank’s 24x7x365 ATM (190+) and Branch (40+) Network Operation within client Service Level Agreement in ITIL based environment.
•Dynamically involve in migration of Cisco 2500 and 2600 Series Routers with 3800 and 2900 Series Switches with 3650 PoE Switches for 40+ Western Regional Branches. Actively involved in link migration of western region ATM network to VSAT using MPLS Layer3.
•Implementation of IPSec over the links between ATM/Branches and Regional Head Quarters.
•Activating and Managing Layer2 Links connectivity using Eth 802.1q, Frame-Relay, ATM, Serial.
•Coordinating with ISPs (Mobily and STC) regarding troubleshooting, Up gradation and Migration of links
•Designing and implementing Structured CAT6 and fiber optic Cabling using rack-mounted patch panels on GigaSPEED XL and ISO standard.
•Performed Installation, configuration,
• Performed Installation, configuration, administration and troubleshooting such as - Windows 2003 Enterprise and Standard Server, Windows 2000 Enterprise and Standard Server, Active Directory Domain Services, Ms Exchange Server 2003 and 2000, Windows XP, Windows 2000, Windows NT, Ms Office 2000 and 2003 Professional.
• Performing hardware installation, configuration, troubleshooting, managing and rack build HP Servers, Desktop computers and Laptops.
• Protecting Virus thru McAfee VirusScan Enterprise.
• Deploying of latest MS Security Patches in Servers and Client to meet the zero risk vulnerability.
• Experienced high-end HP Color and B&W printers troubleshooting and Installations through the network.
• Configuring and maintaining the online printers (Bank Statement and Cheque) through various print servers.
• Possess good knowledge in managing CCTV Security DVR systems.
• Installation and troubleshooting of assorted software applications used in SAMBA financial needs.
• Configuring and resolving the issues of Western Union Network for Samba Transactional banking services.
• Installing and Maintaining ATM Card Printing and Embossing Machines (Matica Z3, DataCard and Combi 500+)
• Installing and handling the issues of PIN PADs (Magic 1800, Gemalto Magic3 and Verifone)
• Experienced in Installation and troubleshooting of CAT 5 Structural cabling and fiber termination using patch panels on AT&T/AVAYA standards.
• Diagnosed problems and incompatibilities that may occur with integrated software products and with hardware dependencies.
Three Years Engineering in Electronics and Communication
Physics, Chemistry and Maths
