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Assala Chabani, receptionist

Assala Chabani

receptionist·Al Tahweela Company

Qatar

Master's degree, English-Arabic

Work experience

Total years of experience: 1 years, 7 months

receptionist

October 2025 - Present

Al Tahweela Company

Doha, Qatar

October 2025 - Present

• Managed front desk operations and greeted clients professionally.
• Handled incoming/outgoing calls and directed inquiries to the correct departments.
• Organized schedules, maintained records, and assisted visitors.
• Provided administrative support (emails, filing, data entry).
• Ensured a smooth flow of daily office operations.
Company industry:
Trading & Commodity Trading
Job role:
Customer Service and Call Center

receptionist

January 2025 - May 2025

renaissance hotel

Tlemcen, Algeria

January 2025 - May 2025

• Welcomed hotel guests and completed check-in/check-out procedures.
• Managed reservations using hotel management systems.
• Handled guest complaints, requests, and provided accurate information.
• Processed payments and maintained billing accuracy.
• Ensured hotel standards were met in customer service and communication.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

receptionist

July 2024 - December 2024

dental clinic

Tlemcen, Algeria

July 2024 - December 2024

• Scheduled patient appointments and managed the clinic calendar.
• Welcomed patients and completed registration procedures.
• Managed patient files, medical records, and administrative documentation.
• Coordinated with the dentist for daily workflow.
• Answered patient inquiries and handled calls professionally.
Company industry:
Medical Clinic
Job role:
Customer Service and Call Center

Education

Tlemcen - Algeria University

January 2024

January 2024

Master's degree, English-Arabic

Algeria

Algeria University

January 2022

January 2022

Bachelor's degree, Communication And Foreign Languages

Algeria

Skills

MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
CALL CENTER EXPERIENCE
Intermediate
CALL CENTER EXPERIENCE
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FASHION MERCHANDISING
Intermediate
FASHION MERCHANDISING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
SALES
Intermediate
SALES
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
Receptionist
Expert
Receptionist
Expert
Front Office
Expert
Front Office
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert

Languages

English
Expert
Arabic
Native Speaker
French
Expert
Spanish
Intermediate