Senior Export Sales Executive
Osman Group
مجموع سنوات الخبرة :12 years, 6 أشهر
-Identify qualitative & Quantitative various markets opportunities for growth of existing or launched products
- Negotiating and closing sales by agreeing terms and conditions.
- Attend exhibitions for marketing company’s products.
- Issue all kind of Export documents.
- Arrange shipments and release invoices
- Preparing Export reports and analysis
- Follow up the production lines and arranging shipments on time.
- Follow up of customer requirements to ensure consistently high standard of customer satisfaction
- Follow up payments on due dates.
Handling costumers PO and response with Quotations
Making accurate, rapid cost calculations and providing customers with quotations
Coordinate the creation and communication of sales orders for all the company division.
Maintain communication and adjustment of all orders and monitor status of production from the production Dep.
Negotiating on costs, delivery and specifications with buyers and managers;.
Ensure meeting exporting fulfillments (Documentation, Legalization, Clearing Cost and Inspection) depending on the costumer's countries.
Ensure accurate shipping dates of Sales orders by monitoring the sourcing exception reports, tracking the shipping progress.
Coordinate with AR and Treasury Deps for terms of payments.
Ensure confirmation of payments with costumers.
Apply analysis, planning, and insight to continuously improve the speed and quality of our work to enhance Customer experience and satisfaction.
Work with planners to monitor selling and adjust sales order accordingly to drive sales and profitability.
• Work on improving all aspects of customer service both internally and externally.
• Ensure accurate & timely updates reports are available for all queries from the customer support team.
Keep track on order cancellation, PO cancellation and Costumers performance.
Create And Generate periodic reports for management on Orders progress and availability.
Search for opportunity to targeting new costumers, market and partnership.
Complete SAP SD cycle Po, Quotations, Sales Order, Picking, Delivery and Billing
Coordinate with MM and PP Specialists for Orders
Order to Cash Cycle specialist - Oracle E-Business Suite.
Handling orders with concern and investigate to resolve issues using Oracle E-Business Suite - Order Management.
Coordinate with Inventory Dep for availability of goods.
Handling new offers and promotion for costumers.
Coordinate with logistics for delivery dates.
Block, unblock, and cancel the orders with payment delay.
Provide daily reports for cancelled and rebooked orders with error and resolution to others department to keep them informed and to avoid those error for new orders.
Weekly calls with others departments to improve the quality of work and reduce number of cancelled orders.
Complete Procure to Pay Cycle specialist - Oracle E-Business Suite.
Providing reports for the Managements.
Provide training to new users and retraining to existing users on New Functionalities.
Provide user support, handholding and respond to queries.
Evaluate requirements from users, prepare change requests for approval from management with solution