عاصم زيد, Supervisor

عاصم زيد

Supervisor

Tasded Payment Services

البلد
مصر - الإسكندرية
التعليم
بكالوريوس, أدارة أعمال
الخبرات
13 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 0 أشهر

Supervisor في Tasded Payment Services
  • الإمارات العربية المتحدة - دبي
  • أبريل 2017 إلى سبتمبر 2017

Handle different banks regarding SME, Credit cards and personal loans.
 Organize the portfolio between members of the team.
 Settle the debts with all banks in UAE and open police cases over UAE.
 Following up clients on previous payment arrangements.
 Provide management with the needed reports.

Collector SME LOANS في First Gulf Bank Dubai
  • الإمارات العربية المتحدة
  • أغسطس 2016 إلى فبراير 2017

Collect payments on past due bills.
 Handling recovery cases.
 Reduce bank provision.
 Restructure SME cases and finalize customer documents
 Make a loan more save with supporting documents as per bank policy and central bank policy.
 Utilize computer systems to handle skip tracing.
 Offer advice or refer customers to debt counselors.

Collector AUTO LOANS في National Bank of Ras Al Khima Dubai
  • أبريل 2015 إلى يونيو 2016

Collect payments on past due bills.
 Organize list according to severity of delinquency.

Team leader في Lootah Advocates & legal consultants
  • الولايات المتحدة
  • مارس 2012 إلى مارس 2015

Recovering money from people who have taken out loans.
 Making outbound collection calls to debtors.
 Reducing the outstanding debt owed to a company.
 Responding to telephone inquiries using standard scripts and procedures.
 Working with debtors to work out payments.
 Following up clients on previous payment arrangements.
 Locating and establishing contact with debtors.
 Settle the debts with all banks in UAE and open police cases over UAE.
 Chairman of a working group of collectors.
 Organize the portfolio between members of the team.
 Helping members of the team to achieve their target.
 Do all the communications with the bank to discuss the cases to finalize them.
 Follow up with the team.
 Provide management with the needed reports.
 Handle different banks regarding SME, Credit cards and personal loans.

Supervisor AUTO LOAN في Page
  • نوفمبر 2009 إلى فبراير 2012

Handling Recovery Cases.
 Locating and establishing contact with debtors.
 Organize the portfolio between members of the team.
 Helping members of the team to achieve their target.
 Do all the communications with the bank to discuss the cases to finalize them.
 Follow up with the team.
 Provide management with the needed reports.

Receptionist في El-Dawy Private School
  • يناير 2008 إلى فبراير 2009
Receptionist في Petit Queen Hotel
  • يناير 2007 إلى مايو 2008
Advertising Representative في El
  • الولايات المتحدة
  • يناير 2006 إلى مارس 2007

Faculty of Commerce 2006_2011

ASSEM ZIED في National Technology Institute
  • يناير 2002 إلى يناير 2004
Assistant Manger في MR. Nemari Fadlallah
  • إلى
  • إلى

Locate customers using credit bureau information, background checks, loan documents, and
other paperwork or databases.
 Call customers using telephone and all other social ways for communication
 Utilize computer systems to handle skip tracing.
 Inform clients of overdue accounts and amount currently owed.
 Attempt to collect payment.
 Review terms of sale or loan documents.
 Ensure all customer information is correct, including phone numbers and addresses.
 Listen to customer's story and determine if debt can be collected.
 Set up repayment plans and new terms of sale.
 Offer advice or refer customers to debt counselors.
 Record new commitment to repay debt.
 Send statements of delinquencies to credit bureau.
 Initiate repossession proceedings or hand over account to law practice that specializes in debt
collection.

Supervisor
  • إلى

TEL: +97150-7678637

الخلفية التعليمية

بكالوريوس, أدارة أعمال
  • في جامعة الأسكندرية كلية تجارة
  • يوليو 2011

Specialties & Skills

Loan Servicing
Personal Loans
Consultancy Services
COMMUNICATION SKILLS
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
MANAGEMENT
MICROSOFT MONEY
SHELL SCRIPTING
TELEPHONE SKILLS

اللغات

الانجليزية
متمرّس