Product Manager
British Telecom
مجموع سنوات الخبرة :13 years, 0 أشهر
Product Manager - ( Global Cloud and Cyber Security )
• Owning the product propositions and messaging for Security products in Global Markets.
• P&L of the product performance for new products developed and existing products.
• Owning managed offerings of Cloud & Cyber security - Cloud SIEM, Cisco Cloud Umbrella, Symantec End point Protection, Managed Firewall Services, McAfee CASB, Cloud Security on AWS /Azure and Crowdstrike falcon platform -End point detection and response, Okta IAM, IPS & IDS Firewalls and technologies.
• Competitive analysis and market research of cyber security market.
• Design and develop the commercial model Capex/Opex & pricing tools for each product.
• Develop product related documentations i.e. TSD, SOR, content development for sales enablement in cyberspace.
• Drive the Operational Readiness testing for Product launches. Supporting sales in deals from pricing and product perspective.
• Own and drive the Cloud Security portfolio product globally. Supporting Contract negotiation with Suppliers.
• Vet and validation of cross functional Process for new product launches
Managed Services (Cloud and Security.)
* Owns the product P&L for Managed Services for Cloud & Hosting for TCL.
* Drive Launch of products in coordination with Engineering, Business Development, Legal,
Commercial & Marketing and cross functional teams for smooth launch and provide post
rollout support.
* Led Partnerships and contracting with Microsoft, AWS, HPE and NetAPP for the OEM
Partnerships and CSP Program.
* Drive and own revenue targets against the cloud and security business.
* Drive strategic alignment, planning, budgeting and investment, supplier relationships and
cost control, quality of service of products and services, management of development and
launch plans, customer satisfaction, supporting and driving the sales channels and
marketing, product information, working with operations and service delivery on feature
enhancement, and cost reduction, working with sales/solutions/BD on Govt, and Enterprise
Bids, legal and regulatory obligations, , interaction with customers, complaints handling and
the management of relevant complex projects.
* Market and competition analysis, profitability analysis, pricing and strategies with financial
projections.
* Driving a solution set across development teams (primarily Development/Engineering, and
Marketing Communications) through market requirements, product contract, and
positioning.
* Deliver product revenue growth, market share growth and improve product profitability
* Drive project-specific cross functional teams across the organization for specific areas in the
go to market, market development and delivery of the services offerings in the market
* Proven track record of engagement development with key partner and vendor to maximize
Tata Communications’ ability to provide total integrated solutions to clients.
* Determine appropriate list prices and discounts based on analysis of market climate and
competition product life cycle.
* Own partner relationship and drive Joint GTM with partners for Sales, Solutions enablement,
Operations enablement, Marketing and customer engagement
Global Carrier Data (IPLC, Colocation Services)
* Own and drive 47 Mn USD business with colocation services in DC space globally.
* Product Life Cycle management including financial performance, pricing analysis, pipeline
analysis, competitive analysis
* Developing Product Collaterals viz. Service Description Document, SLA document, Sales tool
and Customer facing presentation, Case Studies, FAQs, and regularly updating with product
evolution, feature enhancement, new features, network enhancement /improvement,
coverage expansion etc.
* Drive Launch of products in coordination with Engineering, Business Development,
Marketing and cross functional teams for smooth Launch and provide post rollout support.
* Competitive landscape of the top competitors for each continent and subsequently gap
analysis for the product and strategy for filling the gap, if required.
* Imparting product knowledge by conducting training program, workshops for Sales and
Sales Support team and other internal departments
Enterprise Data
* Design and development of new products for Enterprise segments.
* Own and drive the product portfolio and product roadmap. Exhibit product expertise that
connects, understands, and leverages company-wide assets and capabilities).
* Drive collaboration with partner and internal teams to complete implementation of projects
* Develop Long Range Plan and Short term Strategy for products in alignment with business
goals. Additions gained on top of competition product mix and gap closed in where we lag.
* New product development for data customers (Managed WAN, ILL, ToD/BoD, WSC, Ethernet
portfolio, Access Point Name, Small Cells. )
* Vendor RFP evaluation and commercial negotiation and contract closures with vendors and
technical competency evaluation for new products roll out.
* Define the process flow for new product from acquisition to order login to provisioning and
complaint management and rollout
* Innovation into new products and features to be developed at par with the competition.
* Development and roll out of Ethernet over SDH and EoMPLS based product offerings on l2
and L3.
* Create concepts and roadmap leveraging existing capabilities of networks/platforms
* Use innovative business models to expedite TTM - understand the cost to deliver and identify
options to optimize cost of delivery.
* Partner with cross-functional stakeholders (Sales, Finance, Engineering, Product and Legal)
to achieve my team’s overall vision.
* Negotiate commercial and legal terms (with support from the Legal team), navigate internal
approvals and agreements
Managing the entire product line life cycle from ideation to strategic planning to
development and its associated tactical activities. Driving a solution set across development
teams (primarily IT Development/Engineering).
* Offering of New Features and functionalities driving IT/Billing/Customer Support teams to
enhance customer Experience.
* Launched ILL Bandwidth on Demand Product.
* Launched SIP Trunk bringing a revenue of 40 Cr. Annually.
* Participate in engineering specification reviews to ensure a high degree of product
performance, usability, and scalability
* Specify product requirements with inputs from product planning and network design groups
* Simplification of Business Process / product process and curb revenue leakage.
* Training to customers on product and sales and also defining the pricing policies.
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Studies focused on the Applied Physics: FiberOptics, Optics, Analog & Digital Electronics, Mathematical Physics
Studies focused on Optics, Quantum Mechanics, Nuclear Physics, Molecular Spectroscopy, Nuclear Physics, Electrodynamics, Linear Algebra, Real Analysis.