Ataur Rahman Qazi, HR & Training Consultant

Ataur Rahman Qazi

HR & Training Consultant

Qazi Ata HR Consultancy

Location
Pakistan - Karachi
Education
Diploma, HRM
Experience
13 years, 10 Months

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Work Experience

Total years of experience :13 years, 10 Months

HR & Training Consultant at Qazi Ata HR Consultancy
  • Pakistan - Karachi
  • March 2015 to May 2015

1- HR rationalization through HR design and structure
2- Job descriptions and Job specifications
3- Recruitment and Selection
4- Policies
5- Processes / Procedures
6- Performance Management System
7- Employees’ Development

General Manager Special Projects-HR at Pakistan International Airlines
  • Pakistan - Karachi
  • February 2012 to March 2015

- Assessment of Human Resources & local organizational design through out the international & domestic network of the organization with consultation & coordination of area & division heads at Corporate level,
- Designing of HR structure including remodeling of roles & Rationalization of Human Resources at foreign & domestic stations
- Review & update of Policies and Procedures, HR service delivery/ operation processes, a continuous process
- Review & update of Recruitment and Promotion & Retention Policies & concerned operational delivery processes in light of new industry and global market trends.
- Handling of Employee Grievances / Industrial Relations, .
- Verifying Degrees and Certificates of employees from universities
- Introduced Quality Management System (QMS) aligned with Organizational Change Management through process of Organizational Development, Succession Planning & Rotation
- For getting & maintaining competitive advantage through the optimal utilization of human capital Teams, implemented developmental training program based on performance differentiation for the levels of Junior Management, Middle Management & Senior Management as part of performance & talent management program with concentration on solutions to challenging HR performance issues, decision making after employees evaluations & Succession Planning
- Introduced different target oriented Performance Appraisal Forms for different divisions and departments for performance beyond expectations duly aligned with policy of retention of best performers & other decisions based on employees evaluations
- Introduced a system - Management of Agreements and Contracts
- Conduct Disciplinary inquiry Proceedings and so many other HR Functions

Dy. General Manager, Recruitment , Training & Certification at Pakistan International Airlines
  • Other
  • August 2001 to January 2012

Dy. General Manager, September 2001-Jan 2012, Recruitment, Training & Certification
Recruitment:
-Prepared and implemented HR requirements plan & materialized Recruitment as per required up-dated standards and policies,
-Coordination / Liaising with sister departments to identify the short term & long term staffing needs & employment processing to complete the process of HR activities as per standards of ISO 9001-2008, IOSA .
-To maintain management guidelines, performed reviewing, preparing, recommending & updating relevant policies & procedures,
-To maintain the work structure, worked and updated job descriptions, job specifications for all positions after job evaluations
-Prepared & tailored, finalizing the recruitment process / plan strategically.
Standards and Training:
-Performed and supervised identifying the employees training need analysis of new and/or existing employees in view of the internally and externally requirements of HR department
-Developed & Reviewed courses for development & enhancement of professional & technical job knowledge
-Developed and established tentative Annual Training Plan within allocated budget.
-Planned, Implemented Safety and development training/development
-Planned & Coordinated liaison with relevant departments to start Initial Training as well as on-boarding, orientation of the new employees
-Developed Standards, Policies & Procedures, Processes & KPI’s for the smooth, timely & beneficial HR operation with the help of timely and strategic recruitment & training plans,
-For the purpose of engaging with employees on a regular basis and to understand their motivation level, supervised employees Welfare activities
-Evaluated Class room training and training aids and employees needs.
-Monitored Performance Evaluation in the class, on the Job and provided guidance, support, counseling to the employees,
-Facilitated recommendations for awards of competitive compensation program
-Maintained data & required documentation in respect of all recruitment, head count and imparted safety and development training & performance appraisals with reports to the senior
management.
-Certifications as per appraisals against the set objectives,
-Ensured & provided guidance, support in Implementation of policies
-Developed, reviewed and sought approvals of different Manuals required by ISO 9001, IOSA
-Oversaw the distribution of Manuals and insertions from time to time.
Quality Assurance
-Developed respective Department Quality Objectives, relevant Policies and Procedures, SOPs and Processes for efficient and effective HR operation,
-Developed SOPs / processes for Staff Development and delivery of Quality Service to the valuable internal & external customers / stakeholders,
-Participated in the audits of implementation of ISO 9001-2008, IOSA (IATA) and CAA.
Scheduling, Monitoring & Operations
-Also worked for one year as DGM Scheduling, Monitoring and Operations in addition to my present assignment.
Administration
-Supervised teams of Recruitment, Selection, Staff development / Training, Evaluation & Certification, Monitoring & Operations, Quality Assurance,
-Oversaw administration of PIA’s Trainees Hostel facility for 160 females
-Monitored Planning the Budget allocation.
-Served as Enquiry Officer in Departmental Disciplinary Inquiry Proceedings,
-Ensured Departmental Career and Succession Planning including rotation,
-Ensured HR service activities / delivery and implementation of HR / customer services strategies effectively through policies & procedures aligned with Organizational set goals / objectives.
-Facilitated the monthly Strategic Talent requirement Review Meetings and submit monthly reports and recommendations to the General Manager.

Education

Diploma, HRM
  • at Pakistan Institute of Management
  • June 2011

Professional Diploma in HRM. Since 2001 i am doing the same job as Deputy General Manager Crew Recruitment, Training & Certification with Pakistan International Airlines. Nevertheless, I am also teaching the subject of Recruitment & Selection, HRD to the students of MBA with major in HRM at a local University

Master's degree, Economics
  • at Economics department
  • December 1977

Economic development, Demography, Public Finance, International trade, Comparative Economic Systems, Micro and Macro Economics, etc etc

Specialties & Skills

traininf and staff development
Recruitment and Selection
Outstanding Customer Services
Human Resources
Team Management
Disciplinary Enquiries
MS-Office
FoxPro Programmer
ISO-9001 and IOSA Internal Auditors

Languages

Arabic
Beginner
Urdu
Expert
English
Expert

Memberships

PIA
  • as an employee
  • February 1980

Training and Certifications

Pakistan Institute of Management (Training)
Training Institute:
Ms-Office
Date Attended:
April 1987
Duration:
45 hours
ISO 19011-2002, Internal Quality System Auditor (Training)
Training Institute:
Quality Concerns
Date Attended:
April 2003
Duration:
45 hours
Recruitment & Selection Techniques (Training)
Training Institute:
Pakistan Institute of Managemet
Date Attended:
August 1986
Duration:
45 hours
Financial analysis, concepts & techniques (Training)
Training Institute:
Pakistan Institute of Managemet
Date Attended:
November 1988
Duration:
45 hours
ISO 9001-2008 Standard Quality Management System (Training)
Training Institute:
Quality Concerns
Date Attended:
September 2002
Duration:
45 hours
Pakistan Institute of Management (Training)
Training Institute:
Introduction to Management
Date Attended:
January 1988
Duration:
45 hours
Departmental Enquiry proceedings (Training)
Training Institute:
PIA
Date Attended:
April 1991
Duration:
45 hours
Customer complaint handling (Training)
Training Institute:
Pakistan Institute of Managemet
Date Attended:
February 1990
Duration:
45 hours
Pakistan Institute of Management (Training)
Training Institute:
PERT/CPM for Project Control
Date Attended:
March 1989
Duration:
45 hours
Strategic customer service management (Training)
Training Institute:
Pakistan Institute of Managemet
Date Attended:
August 1989
Duration:
45 hours
Team Leadership Management (Training)
Training Institute:
Pakistan Institute of Managemet
Date Attended:
March 1989
Duration:
45 hours
Management of Marketing & Sales (Training)
Training Institute:
IATA, Geneva
Date Attended:
December 1988
Duration:
54 hours
Corporate senior management (Training)
Training Institute:
Pakistan Institute of Managemet
Date Attended:
October 2001
Duration:
45 hours
Customer relationship management (Training)
Training Institute:
Pakistan Institute of Managemet
Date Attended:
June 1989
Duration:
45 hours
How to handle difficult people (Training)
Training Institute:
Pakistan Institute of Managemet
Date Attended:
July 1990
Duration:
45 hours