Athar Ali Khan

Handling IT issues on Starbucks stores across the US and Canada regions. Troubleshooting issues on various IoT devices KOT Printers/Bump bar/Orderpoint Screen/Cash drawer. Analyzing the issues using Splunk tool. Worked on Different US shift timings. Coordinating with vendor and Starbucks store people for troubleshooting the issue and for any device replacement. Worked on Service now Tool for daily activities

NBN co Project - Australia Provided high Speed Braodband and VoIP services via FTTx and Copper Line FTTx - Fiber to the Node & Fiber to the Basement Designing Wired Copper Network Post Optical Fiber termination to the Premises in SPATIAL NET. Supporting Field Engineers/Technicians on Site Configuring DSLAM, Compact DSLAM, Run Speed test on the Copper, Gage Test etc. Speed Test of the Copper Resolving Fallouts, Shortfalls Tools and Applications using Maximo, SpaTial Net, Comptel OM, Comptel SRI, NAC, AMS, Interaction Manager, PNI Dashboard, Service PortalNBN

Commissioning/Configuring of ASR\[901, 920, 903\] Cisco Routers Connectivity Test \[Integration\] of 4G\[LTE\] sites Troubleshooting of ASR\[901, 920, 903\] Cisco Routers Quality Check /ATP of installed Routers Co-ordination with Microwave, Optical Fiber and Electrical Teams. Co-ordination with Microwave, Optical Fiber and Electrical Teams. Taking Backups and restoring the IOS configuration of Routers. Installing license on Routers/Ports. Using Citrix Xenapp, Putty .SecureCrt for remote access of CSS, AG1 and provide support for Cisco Routers and Enodeb LSMR issue. Plan and implement IP addressing scheme

Responsible to maintain LAN Networks, Configuring routers Oversaw organization network with high availability Pivotal in providing support to L2 & L3 Level calls escalated by helpdesk team.Going to the clients for Router installation and commissioning. Coordinating with Team members and escalating the Problems