Athara Fathima, Telesales agent/customer service for Etisalat

Athara Fathima

Telesales agent/customer service for Etisalat

TELELINK

Location
United Arab Emirates - Dubai
Education
High school or equivalent,
Experience
0 years, 11 Months

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Work Experience

Total years of experience :0 years, 11 Months

Telesales agent/customer service for Etisalat at TELELINK
  • May 2013 to March 2014

➢ TELELINK
Currently working as a Telesales agent/customer service for Etisalat elife services (May 2013 till date)

✓ Calling existing customers to convince them to upgrade their packages.
✓ Helping out customers with their queries and problems.
✓ Also calling the customers for validation to confirm the requested upgrade.
✓ Filling up the applications and submitting it to the technical department.

Education

High school or equivalent,
  • at St. Thomas English Medium High School
  • January 2011

St. Thomas English Medium High School, Moodbidri. 2011

Bachelor's degree, physics, chemistry, maths, biology
  • at American College Of Dubai

Currently pursuing BBA at American College Of Dubai (ACD) 2013 Class 12 PUC (PCMB- physics, chemistry, maths, biology) - Secured 76% 2013

High school or equivalent,
  • at Mary's Composite P.U College

St. Mary's Composite P.U College, Mangalore. Class 10 SSLC - Secured 91.36%

Specialties & Skills

ACCOUNT MANAGEMENT
CUSTOMER SERVICE
PRESENTATION SKILLS
PROBLEM SOLVING
SELF-STARTER
TELESALES

Languages

Hindi
Expert
English
Expert