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ATHEER ALOTHMAN, Customer Service Representative

ATHEER ALOTHMAN

Customer Service Representative·Wall Street English

Saudi Arabia

Bachelor's degree, Languages and Translation

Work experience

Total years of experience: 1 years, 8 months

Customer Service Representative

January 2025 - October 2025

Wall Street English

Riyadh, Saudi Arabia

January 2025 - October 2025

o Coordinated appointment scheduling while maintaining accurate records.
o Prepared daily reports to support smooth office workflow and team operations.
o Handled customer inquiries, providing clear and helpful information about services.
o Supported daily operations to ensure efficiency and a positive customer experience.
Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

Proofreader

January 2024 - October 2024

Saudi Data and Artificial Intelligence Authority

Riyadh, Saudi Arabia

January 2024 - October 2024

• Reviewed written texts to refine linguistic accuracy, correct spelling, and fix grammatical errors.
• Verified alignment with linguistic rules and editorial standards for clarity and professionalism.
• Checked punctuation and applied proper formatting to maintain a polished presentation.
• Suggested improvements to content quality, phrasing, and consistency in terminology.
Company industry:
IT Services

Education

Princess Nourah Bint Abdulrahman University

December 2024

December 2024

Bachelor's degree, Languages and Translation

Saudi Arabia

GPA (point): 4.66 out of 5

GPA (point): 4.66 out of 5

-Develop proficiency in reading, writing, speaking, and listening in the target language. -Enhance understanding of linguistic structures and cultural nuances. -Prepare for accurate and effective translation across diverse fields. -Cultivate research skills in language, literature, and translation studies. -Promote cultural awareness and intercultural communication competence. -Build expertise in technical, legal, and business translation techniques.

Skills

BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
DATA DRIVEN DECISION MAKING
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROOFREADING
Intermediate
PROOFREADING
Intermediate
TRANSLATIONS
Intermediate
TRANSLATIONS
Intermediate
WRITING
Intermediate
WRITING
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Advanced Excel Skills
Computer-Aided Translation
How To Get into The Language Service Industry
Risk Management
Preparing to Manage Human Resources
Foundations of Project Management
Human Resources on the Onyx IX System
Data-Driven Decision-Making for the Real World
Misk Career Essentials Program

Hobbies

  • Reading,Writing