Change Manager
Huawei Technologies
Total years of experience :7 years, 10 Months
Apply a structured methodology and lead change management activities.
•Support design, development, delivery and management of communications.
•Conduct impact analysis, Asses change readiness and management of communications.
•Stakeholder management ensuring their concerns are timely addressed.
•Design and Development of reporting dashboard to meet business needs.
•Develop Ad hoc reports to support business decisions.
•Assure data consistency and same is communicated throughout project.
•Leading a continual improvement process in our reporting and data management.
•Analysing provisioning & operational work to ensure SLAs are met.
M.N.Traders is one of the leading importers of FMCG food related products in Pakistan. They are sole distributor of major brands like Hershey’s, French’s, Meow Mix, Sue Bee Honey and American Garden.
Responsibilities
•Change Management
•Requirement elicitation from all business users; Brainstorming, Interviews, Observations, Document analysis, Process modelling, Prototyping and surveys.
•Smooth execution of change request process; Gap analysis to ensure business requirement are met, Technical liaison between IT & business units, Ensuring data quality across all business channels.
•Manage effective relationship with internal & external stakeholders
•Supply Chain & Distribution Management
•Supply Chain & Procurement; Demand planning & forecasting, Distributor management, PO planning & management, Supplier / Vendor management.
•Managing Inventory Control System; Conduct inventory count process, Investigate fraudulent activities & discrepancies, Investigating internal theft & related discrepancies, Deploying cost effective inventory operations.
•Distribution management of nation-wide distributors.
•Ensuring KPIs of inventory are met and communicating the same to all business channels.
•Frequent coordination with distributors & warehouse to maintain desired level stock.
•Data Analysis & Forecasting
•Leading data & analytic team.
•Forecasting emerging trends, risks and business opportunities.
•Coordination with Sales & Marketing channel; Ensuring growth & development of all major brands, forecasting sales volume & value, Implement strategies to improve sales performance, KPI & target system development.
•Monitoring significant fluctuation in off-take rate and be proactive with correct measures.
•Active monitoring of competitive brands & deploy company strategies accordingly.
System Change Request
•Critical evaluation of gathered requirements.
•Primary liaison between the Business units and IT
•Coordination with software system vendors.
•Proactively communicate & collaborate with internal & external customers.
•Business Intelligence
•Designing & deployment of Oracle BI dashboard
•Making sure that business dashboard provide consistent & accurate insight of business
•Designing & deployment of ETL process
•Smooth execution of ETL process as SLAs
•Integration of data quality plans as part of ETL processes
•Business Development
•Develop & execute supply chain strategies including inventory management at all channels.
•Coordination with distribution channel stakeholders.
•Active coordination with sales channel regarding stocks, dispatches & inventory.
•Plan procurement based on sales performance, forecasting & sales targets
•Smooth execution of Logistics; both internal & external
•Business Processes Re-engineering
•Improvement & development of bespoke processes to improve effectiveness
•Responsible for execution of standard business process across all units
•Identifying shortcomings in Business System and document them
•Business Unit Trainings
•Conduct & coordinate “Structured TNA” to identify training needs of business units.
•Involve and participate in workshops & trainings conducted for business resources.
Requirement gathering & documentation
•Rigorous UAT & OAT to ensure smooth systems
•Coordination with training unit to keep all business units full trained with latest development
•Data modelling & data mapping
•Analysis of deployed & appointed processes and suggest changes; if required
•Integral part of MS SharePoint deployment for post-paid unit
•Planning & testing of “Sales Management System” specially designed for post-paid unit
PROFESSIONAL PROJECTS & ACTIVITES_________________________________
•Daily Market Route Planner for Sales Team at M.N.Traders
•Supervised this project initiated for Sales team.
•Journey monitoring of sales resource to improve individual level productivity.
•Integrate sale reporting with oracle system for proper management.
•Oracle Business Intelligence Solution at M.N.Traders
•Played role of key resource of business channel during whole deployment.
•Ensure business requirements are translated & deployed as per business user’s requirements.
•Requirement gathering and analysing of all stakeholders.
•Reports dashboard designing & deployment.
•Performance Management System at M.N.Traders
•Deployed this system in coordination with HR department.
•Managed oracle based reporting for active monitoring
•Process designing to gauge performance of each & every individual.
•Designed business processes catalogue for all channels and partners.
•Introduced “Hi-Pro Program” to identify top performers for future leader programs.
•Distributed software solution for all business partners across the country.
(