Commercial and business development director
Abuzaid Restaurant chain
Total des années d'expérience :15 years, 3 Mois
Full responsibility for chain revenues, profits and business development management
1. Retail operations management and consultation
2. Digital marketing projects management
3. Maintain and develop working relationship with key project partners.
4. Ensure projects deliverables time management.
5. Reviewing and ensuring proper communication approaches during the project.
6. Projects budgeting reviewing before submission.
7. Technical involvement into any of retail, retail distributions and after sales projects.
8. P&L responsibility.
9. Supervising and reviewing retail and distribution SOP manuals.
• Managing all sales teams everywhere around Egypt
• Managing marketing activities “digital, ATL, and BTL”
• Retail staff management
• Setting team KPI’s
• Achieving Revenue and profit targets
• Customer satisfaction
• TAT enhancements for services
• Call center management
• Quality of services.
Started as Retail Business Unit Director for all company outlets "120" between Haddad branded, Mobily frunchaising outlets and KUBE3 outlets.
Full responsible about the following:-
1-P&L
2-Stock level "OTB" management
3-Principle handling.
4-Retail expansions.
5-SOP's implementation and modifications if necessary.
6-People management.
7-Staff Appraisals.
8-Staff hiring.
9-Retail branding.
10-Retail promotions.
11-Pricing.
After that promoted as Egypt country manager responsible for the following
1-Finalizing all required documents and legalities to establish the company.
2-HO and branches renting and setup.
3-staff hiring.
4-Assets purchasing.
5-Principles deals management.
6-Financial deals with banks.
7-Get the company up and running by April 2012.
8-Full P&L responsibility for the company.
9-Full operations responsibility.