Aurang Zeb

IT Manager at Mapna Group

• United Arab Emirates - Dubai
• My current job since November 2019

IT Manager at Casey Group

• United Arab Emirates - Dubai
• August 2017 to July 2019

 Managed IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
 Manage the IT department to make sure that all IT Hardware and Software and the whole IT infrastructure of the company are well maintained.
 Engage in the design of core architecture of the system, including data model, core business process, and service in various fields
 Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
 Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on the customer organizations. Provides leadership in planning and implementation of projects for IT and enterprise systems administration
 Handling IT Setup to deliver all the required services that align each department with latest technologies.
 Engage in the design of core architecture of the system, including data model, core business process, and service in various fields.
 Deployment & administration of Dynamics 365 ERP Azure based System as full functional (Finance and Operations, Trading, Manufacturing/Production, Transportation, Retail and Export, Warehouse Management System (WMS)).
 Configuration and administration of Microsoft Dynamics365 CRM for Sales, Marketing, Field Services and manufacturing.
 Fulfill all customization (Forms, Reports, Workflow), configuration tasks, data migrations and testing
 Deployment and management of Office 365 migration and full functional SharePoint and Exchange Online.
 Provide Training to the end users for Dynamics 3655 ERP System, Office 365 and other application.
 Configure Microsoft Project Professional for on going project to milestone the progress and on time completion.
 Microsoft Servers and NAS & SAN Storage implementation, Configuration and Management.
 Responsible for both the design and demonstration of core algorithm and architecture, finding and solving technical problems and Data center management.
 Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
 Examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
 Provides leadership in planning and implementation of projects for IT and enterprise systems administration.
 Cooperation with department managers to line and automate the business process.
 Budget preparation and cost analysis for the upcoming projects and requirements and completing the projects in line the budget range and time frame.
 Liaising with outsource supporting companies for SLA & AMC.
 Accountable for day to day overall IT Operation, support and delivery service for all branches.
 Deployment and Management of cloud storage, cloud servers, cloud backup and disaster recovery.
 Managed Azure VMWare and AWS Storages for data security and Cloud applications.
 Implement full functional share point online as per company requirement.
 Implement Centralize Attendance management system and getting real time reporting in Head Office for all branches.
 Implement centralize PABX system and each branch connected through dialing extension only.
 Centralized Attendance system implemented for the group.
 Resolved network problems in each office and structured new networks in Head office & branches.
 Implement hardware and software security for each branch from inside/outside threats and attacks.
 Installation of FTP, File Sharing, HTTP, DHCP, SNMP, ICMP, Domain, Workgroup, DNS, DHCP and Active Directories
 Implement Disaster Recovery Plan (DRP) and Risk Management Plan (RMP) for the company.
 Configuration and Management of Microsoft and virtual servers.
 Management and updating of Webhosting, websites and domains.

Deputy IT Manager at General International Group

• United Arab Emirates - Dubai
• September 2013 to June 2017

IT Engineer at Emirates Petrochemical Services Est.

• United Arab Emirates - Abu Dhabi
• October 2010 to July 2013

 Participating in development, implementation, and maintenance of policies, objectives, short- and long-range planning; develops tracking and evaluation programs to assist in accomplishment of established goals
 Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on the customer organizations. Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.
 Evaluating and assessing computer systems and hardware/software proposals for technical merit, cost effectiveness and business application.
 Examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
 Implementation and support of Dynamics AX 2012 ERP, (Finance, Admin, Sales, HR & Payroll, Inventory & Purchasing and Operations. (Workflow, Customized Forms, Views, and Dashboard & Reports).
 Implemented full functional Call center and support the call center agents.
 Identifies database requirements by interviewing customers; analyzing department applications, programming, and operations; evaluating existing systems and designing proposed systems.
 Budget preparation and management and Liaising with the subcontractor.
 Coordinating and integrating computer systems development, enhancement and modifications from an overall information services perspective.
 Dealing with the market suppliers for Hardware & Software purchasing.
 Share point 2013 Administration.
 Managing Office365 Environment Cloud Based & Azure setup.
 Managing Microsoft Open Licensing Portal for Licenses.
 Managing Firewall, and Sonic wall for side to Head office connectivity for centralized data system.
 Recommends solutions by defining database physical structure and functional capabilities, database security, data back-up, and recovery specifications.
 Audit systems and assess their outcomes, preserve assets, information security and control structures, handle annual budget and ensure cost effectiveness.
 Managing PABX Exchange Office system.
 Datacenter management, Configuration and Management.
 Handling of Inventory for IT Assists. (Computers, Hardware, Software & Mobiles).
 Managing datacenter, Domain Controller, Active Directory and Backup Server.
 Trouble shooting & management of Dyndns, SMTP mail forwarding and integrated email setup.
 Developed a software for the Cost Estimation for the upcoming Tenders.
 Developed a software for the running projects, Legal Documentation, Sub Contractors and Clients validity and reminder.
 Dealing with Etisalat for SIM Card issuing, Packages and changes.
 Managing Domain Environment with the remote connected User’s in 2012 Environment.
 Managing Exchange Server 2013 and shifted to office365 environment.
 Configuring Emails on Blackberry, iPhone, Samsung, others smart Phone & Laptops and trouble shooting.
 Managing Application, Database, Backup, Antivirus Servers.
 Connectivity of the branch offices for centralized data system.
 Attendance Devices management and connectivity with a central database.
 System and software up gradation according to the current setup and requirement.
 Secure Environment for the employees, User Level, System Level, Department Level, Project Wise and Folder Level Security for individual Employee.
 Managing Firewall for the internal and external data security.
 Installation and management of IP Cameras.
 Managing IP Printers (Printing, Scanning to folder and emails).
 Managing Servers in Cloud Environment (Azure Servers).

Network Admin & Manager IT at Qurtuba University Peshawar.

• Pakistan - Peshawar
• December 2004 to December 2009

 Managed a customize ERP and CRM System and a large amount of database using SQL Server 2000 and VB.Net
 Handling IT Setup to deliver all the required services that align each department and lab with latest technologies
 Examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
 Development, implementation, and maintenance of policies, objectives, short- and long-range planning; develops tracking and evaluation programs to assist in accomplishment of established goals
 Evaluation and assessing computer systems and hardware/software proposals for technical merit, cost effectiveness and business application
 Responsible for taking Daily and weekly backup of Databases
 Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing layer 3 router/switches, including interface configuration and routing protocols
 Domain Server Installation and management
 FTP, File Sharing and HTTP, DHCP, SNMP, ICMP installation and management
 ISA 2008 and Exchange Server 2008 Configuration and Management
 Implement Individual IP Network scheme for administration and other departments
 Domain, Workgroup, DNS, DHCP and Active Directories