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Austin Paulgy, Sales Associate

Austin Paulgy

Sales Associate·Mobile Care (Electronics Retail Store)

United Arab Emirates

Master's degree, Finance And Marketing

Work experience

Total years of experience: 1 years, 2 months

Sales Associate

June 2024 - July 2025

Mobile Care (Electronics Retail Store)

Kerala, India

June 2024 - July 2025

• Assisted walk-in customers in selecting smartphones, accessories, and service plans based on their preferences and
budget.
• Delivered detailed product demonstrations and explained pricing, promotions, and warranty options to drive sales.
• Handled daily billing, POS operations, inventory tracking, and stock replenishment.
• Provided after-sales support, including device setup, troubleshooting, and customer feedback handling.
• Ensured attractive product displays and maintained store cleanliness to enhance customer experience.
Company industry:
Retail & Wholesale

Education

Mahatma Gandhi University (Kottayam)

May 2024

May 2024

Master's degree, Finance And Marketing

India

De Paul Institute of Science and Technology

May 2024

May 2024

Master's degree, Marketing

India

Naipunnya Institute of Management & IT

May 2022

May 2022

Bachelor's degree, Marketing

India

Skills

management
Expert
management
Expert
ms office
Expert
ms office
Expert
sales
Intermediate
sales
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
E COMMERCE
Intermediate
E COMMERCE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
PRODUCT PROMOTION
Intermediate
PRODUCT PROMOTION
Intermediate
SALES
Intermediate
SALES
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate
RETAIL OPERATIONS
Expert
RETAIL OPERATIONS
Expert

Languages

English
Expert
Malayalam
Native Speaker

Training and Certifications

Certifications
Basics of Sales Order Management
Product Management
Make the Sale: Build, Launch, and Manage E-commerce Stores
Foundations of Digital Marketing and E-Commerce