Avani tiwari

Led migration of legacy data-mapping workflows for Fortune 500 banks (Citibank, HSBC, Wells Fargo); reduced setup time 83% (2 hours to 20 minutes) and accelerated onboarding by 60%
Delivered generative AI offer management platform collaborating with engineering/UX teams; cut document generation time 50% and operational costs 40% for enterprise clients
Built AI-powered Quick Guide Generator eliminating 80+ manual onboarding hours; reduced training costs 65% and improved time-to-value for enterprise customers
Owned product roadmap and backlog in Scrum framework; reduced customer-reported bugs 45% and improved platform stability to 99.2% uptime
Impact: 83% setup reduction | 60% faster onboarding | 50% generation time cut | 40% cost reduction | 45% bug reduction | 99.2% uptime

Led 0-to-1 mobile app MVP launch for FSM workflows; conducted market research with 45+ HVAC businesses validating product-market fit and defining scope
Designed real-time notification system for job updates and schedule changes; improved first-time fix rate 24% and operational efficiency
Integrated Stripe, Twilio, SendGrid for in-app payments and invoicing; increased trial-to-paid conversion 40% through seamless payment workflows
Implemented AI-powered predictive scheduling and inventory recommendation engine; reduced repeat visits 19% and carrying costs 15%
Owned product roadmap collaborating with engineering/UX on user stories and prototypes; improved technician productivity 35% and reduced job delays 28%
Impact: 45+ businesses validated | 40% conversion increase | 24% fix rate improvement | 35% productivity gain | 28% delay reduction

Deployed AI Personalization Engine across GCC retailers (Apparel Group, Levis, Tommy Hilfiger, Rituals). Owned feature roadmap, beta testing, stakeholder alignment. Achieved 60% repeat sales uplift, 35% AOV increase, 45% retention improvement.
Implemented Advanced Customer Segmentation for GCC brands.Built segmentation framework driving 37% conversion rate increase, improved CLV by 42% through data-driven personalisation.
Delivered Multi-Brand Enterprise CRM Integration across 75+ GCC retail brands (UAE, Saudi Arabia). Managed integration roadmap, onboarding, customer success. Boosted adoption, enabled omnichannel targeting.
Impact: 60% repeat sales uplift | 37% conversion increase | 42% CLV improvement | 75+ brand integrations

Led 4 cross-functional teams (engineering, data science, design, marketing) delivering AI/ML platform for Fortune 500 retailers (Nike, Superdry, Boohoo); aligned roadmap with business goals
Shipped AI-driven segmentation engine using machine learning and predictive analytics; increased email revenue 28% and achieved 8400% ROAS for enterprise clients
Delivered predictive personalisation features reducing client ad spend 30%; saved $1.8M annually through continuous optimisation and usabilitytesting
Built enterprise access control system (RBAC, audit logging, encryption) for 100+ clients and 1, 000+ users; partnering with engineering to define technical requirements
Impact: 4 global teams led | 28% revenue increase | 8400% ROAS | $1.8M saved | 30% ad spend reduction