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Avik Dey, Team Leader

Avik Dey

Team Leader

American Express

Location
Saudi Arabia - Jeddah
Education
High school or equivalent, Computer Science
Experience
8 years, 10 Months

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Work Experience

Total years of experience :8 years, 10 Months

Team Leader at American Express
  • Egypt
  • December 2011 to February 2015

for

General K.R.A at ICICI OneSource LTD
  • February 2006 to February 2009

Handle financial information of clients.
2) Handle precollection telecom process.
3) Obtaining C-SAT.
4) Providing solutions to customers.

Customer Service Executive at Bay Area Credit Service(L.L.C)
  • August 2003 to February 2006

Education

High school or equivalent, Computer Science
  • at Delhi Board
  • January 2003
High school or equivalent,
  • at I.C.S.EDelhi Board
  • January 1998

.

Specialties & Skills

CAPACITY PLANNING
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Google Adwords
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Project Management
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Staffing Services
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Cross functional Team Leadership
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Screening
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ADMINISTRATION
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B2B
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BASIC
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BILLING
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C
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COACHING
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CONTENT MANAGEMENT
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CONTRACT MANAGEMENT
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WORKFLOW ANALYSIS
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Memberships

NASSCOM
  • https://www.nationalskillsregistry.com/nasscom/requestCard?userId=99ec86cf83
  • July 2014

Training and Certifications

Google adowrds Certified (Certificate)
Date Attended:
February 2015
Valid Until:
December 2015