Senior System Engineer
Emitac Enterprise Solutions
Total years of experience :20 years, 10 Months
Supporting Software Deployments and Configurations related to IT Infrastructure Projects
Supporting AMC Clients on incidents on Covered Services.
Taking ownership of the reported incidents and providing resolution within SLA and customer acceptance, For External Customers and Internal Users.
Understand Scope of the Project and Proactively plan for Implementation of Action Items and Documentation. Analyzing and updating factors affecting Project Timelines
Data Center Virtualization: VMWare, Hyper-V
Email Infrastructure: Exchange 2019/2016/2013
Microsoft 365
Microsoft Infrastructure Technologies: Windows 2022/2019/2016/2012/2008
Linux OS: CentOS7, Ubuntu, Oracle Linux, RHEL
Backup Infrastructure: Veeam Data Platform V12 | Veritas Backup Exec 22.1
Security: Sophos Intercept X with EDR, Symantec Endpoint Protection with EDR, Mimecast Email Security, Microsoft EOP
Enterprise Servers & Storage Administration: EMC & HP Storage, CISCO UCS, HP ProLiant, Dell PowerEdge Servers, HPE Synergy 12000 Frame with OneView 5.0
Applications: SharePoint, Exclaimer, LetSignit
ITIL Framework
- Managing & Administering Active Directory
- Managing & Administering MS Exchange
- Administering EMC & HP Storage
- Administering HPE One View and Synergy Administration
- Managing & Administering Symantec Backup Exec
- Managing & Administering Veeam Backup
- Managing & Administering Skype for Business 2015
- Managing & Administering SCCM
- Administering Hyper-V, Administering VMWare
- Managing & Administering SEP
- Managing & Administering DHCP
- Managing & Administering WSUS
- Managing & Administering File Server
- Administering Enterprise DC Infrastructure
- Hands-on experience on BMC Remedy and Manage Engine
- Hands-on experience on Exclaimer Signature
- Hands-on experience on EMC Networker Backup software
- Hands-on experience on Imprivata Single Sign on
- Handson experience on VOCERA Communication Systems
- Administering CISCO UCS
- Hands-on experience on AD and Exchange Migrations
- Hands-on experience on Linux CentOS7, Ubuntu, Oracle Linux, RHEL
- Administering Enterprise DC Infrastructure ( VMWare, Hyper-V, Citrix )
- Administering CISCO UCS 5108, EMC VNX 5100/Unisphere 1600e, HPE Synergy 12000 Frame, HP MSA 2050/2040/1040, HP ProLiant Servers, DELL PowerEdge Servers, Email Security Appliance ESA C190, Imprivata G2 Appliance
- Administering HPE One View 5.0 and Synergy 12000 Frame Administration
- Administering VMWare vCenter & vSAN 6.7
- Managing & Administering Azure Active Directory, Microsoft Teams, OneDrive, Stream
- Administering Hyper-V on Windows 2012 R2 DC/Windows 2016 STD
- Managing & Administering On Premise Active Directory & Exchange 2013
- Managing & Administering DHCP in LB & Failover Configurations
- Managing & Administering Veritas Backup Exec 20.5 plus Veeam Backup & Replication Suite
- Managing & Administering Imprivata Single Sign on
- Managing & Administering SCCM
- Managing & Administering Symantec Endpoint Protection 14.2 RU1 MP1 & EDR
- Managing & Administering File Server ( FSRM/Quota Mgmt./DFS Namespace )
- Administering VOCERA Communication Systems
- Managing & Administering Linux CentOS7, Ubuntu, Oracle Linux, RHEL
- Hands-on experience on BMC Remedy ( Incident/Change/Problem Mgmt. )
- Hands-on experience on Exclaimer Signature
- Hands-on experience on EMC Networker Backup software
- Hands-on experience on AD and Exchange Migrations
-Installation, Configuration and Troubleshooting Win 2008 Enterprise/R2 and other flavors of Windows Server OS, ESXi 5.1 vSphere & vCentre, configuring Hyper-V and Virtual Machines. Configuring and Troubleshooting Win XP/7/8 OS.
-Proficiency on Active Directory and administering domain controllers in multiple domain environment, File sharing technologies and methodologies, Shares Migration. DHCP wired and wireless environment, DNS, WSUS and client side targeting using GPO, server patching and deployment, Group policies and its applications. Configuring windows failover cluster and NLB cluster, Administering ISA Server managing and maintaining client connection over internet and load balancing.
-Managing DELL Servers (PowerEdge R710/R720/R620/R810/2850/2950), HP Prolient Servers.
-Managing DATA Backup through Symantec NetBackup 7.0 using NDMP and CIFS, Managing of LTO5 data tapes in Spectra Automated tape library.
-Installation and configuration of ESXi and vCenter Server.
-Configuring and managing ESXi networking and storage.
-Deploying, managing, and migrating virtual machines.
-Manage user access to the VMware infrastructure.
-Monitor resource usage, increase scalability and higher availability, data protection through VMware vCenter and apply ESXi patches.
-Working on the escalated tickets from L2, providing resolutions based on in depth analysis.
-Hands-on experience on REMEDY7.5 call logging tool (Incident and Configuration Management)
-Lotus Notes 8.5 administration, installation and configuration
-Managing and Maintaining Data Center Inventory and Data Centre Server health check on regular basis.
Have implemented and worked on the IT infrastructure design and development project towards setting up IT infrastructure for a corporate office in Dubai, design solutions with CISCO network (Router, Firewall, Core Layer, Access Layer), AVAYA IP telephony (with call billing software), BOSCH Access Control Systems with Time and Attendance, HP file server with Autoloader backup pattern (Data Centralization), Structured cabling standards with CAT6.
Installing WIN SVR 2003 on HP Prolient ML 370 G5 server architecture, configuration of Active Directory, DNS, DHCP, WSUS.
Managing FSMO Roles and Group Policies.
Configuration of File Server and applying NTFS level permissions on the share folders for the users.
Daily data backup of all the user resources including System State data backup.
Creating internet access rules on ISA 2004 Firewall server and applying to the set of users, as per the internet access policies.
Handling 70 WIN XP/VISTA/7 clients on the network and the applications installed/configured on it independently.
Making a set of documentation of all the IT activities and implementation done.
Interacting with the Management and the Administration for understanding the business needs and suggesting IT solution design to achieve business needs with a suitable IT solution.
Interacting with the Authorized IT vendors as well other IT vendors in the region towards the IT products/solutions/services requirnments, as well ISP, as and when required.
- Installation, Configuration, Troubleshooting of WIN SVR 2003, Active Directory, DNS, DHCP, Data Backup, Managing and Updating WIN XP/VISTA & Applications, Providing L1&L2 Support, Assisting Engineeers.
- Migration of Active Directory from WIN server 2003 DC to WIN Server 2008.
- Upgrading windows server 2003 to windows server 2008.
- Providing Technical Assistance to onsite engineers & Users of Glenmark Limited.
- Managing MS Exchange 2003
- Installation and Configuration of Desktops, Network Printers in Domain.
- Configuration and Maintenance of User profiles.
- Configuration & Troubleshooting of Mail Client like Microsoft Outlook through Exchange Server.
- Remote Desktop troubleshooting through Net meeting and VNC
- Installation & troubleshooting of Symantec End Point Antivirus
- Maintaining Inventory & Vendor Management
- Installation, Configuration and maintenance of WIN XP/WIN VISTA.
- Installation and Configuration of Desktops and Laptops in Domain Network. Installing USB, Local and Network Printers in Domain, and applying permissions.
- Applying access restrictions and configuring security settings as per the standard policy for systems hardening.
- Installing and Configuring WIN server 2003. Configuring and Maintaining DHCP, File Server, Active Directory.
- Performing Data Backup using IBM SDLT on magnetic tapes, on Daily-Weekly-Monthly data backup pattern, as per standard company policy.
- Configuration & Troubleshooting of Mail Client like Microsoft Outlook 2003, having multiple PST files and E-mails accounts configured.
- Installing updates on the networked computers and updating IT Asset Inventory on a regular ICMR (Install, Change, Move, Repair) basis.
- Installing and Configuring D-Link WAP. Monitoring Network build on D-Link and CISCO devices.
- Remote Desktop troubleshooting through Net meeting.
- Installation & troubleshooting of TrendMicro Antivirus.
- Coordinating with the IT vendors for products and services.
Testing, servicing and configuring of D-Link networking products.
Diploma in Electronics Engineering: Passed out in Jan. 2002 from Goa Technical Board with FIRST Division (60 %). HSSCE: Passed out in Mar.1997 from Goa Board with SECOND Division (50 %). SSCE: Passed in Mar.1995 from Goa Board with FIRST Division (64 %). Microsoft Certification ID: 14582773 Microsoft Specialist-Win Srv 2012 Hyper-V System Center Specialist VMware vSphere Certified Professional [V5.1] , ID:VMW-01150389R-00365382 ITIL®Foundation Certificate in IT Service Management , ID:GR750454675AH